The Mills Apartment Homes 1000 Oak Springs Drive, Greenville, SC 29615

"Overall: Great so far! I moved in the second week of February and I have to say the move in process has been pleasant and smooth. Every staff I have interacted with has been very friendly and helpful. They even gave us a Welcome Goodie Bag when we moved in. I have never had an apartment complex give me a welcome gift and this is my third apartment living. They are quick to respond to my requests so far. Specific pros and cons below: Pros: 1. Very well kept complex 2. Upgraded security door entry 3. Great clubhouse 4. Love the community events so far 5. Very friendly and attentive staff 6. Great pet amenities 7. Parking is great 8. Good area 9. Pool is year round access with key! - Love that 10. Valet Trash is great so far! Cons: 1. During my tour entry gate was broken and is still currently broken during my move in. I did inform the staff during my move in process and they quote said “waiting for parts to come in to fix the gate” I’ll give an update on here once it’s been fixed so you’ll know the turn around time. 2. The fire pit amenity needs some TLC. I have not made staff aware of this but in all reality if they walk the complex then they should know. 3. There is an empty room in the clubhouse they are renovating. This is not really a con but I would love that space to be an office space amenity. I believe they said they were making it into a package locker room, but I could be wrong I do recommend living here so far!"

"Had a walkthrough today helping my sisters pick their future apartment and was absolutely astounded by our leasing agent!! Katherin Newcomer -she went above and beyond for us. She answered every question, was so patient and kind! Just can’t say enough about how wonderful she made the experience! I would feel 10/10 comfortability with my sisters selecting this property knowing there is someone like Katherine at the office to support them!"

"Service has improved markedly since Bell Partners assumed the property management at the Mills. Friendly, responsive Management (Lauren, Kathleen and Matthew) who actually listen and take action is welcome. Property improvements (new exterior lighting on buildings and throughout the parking areas, replacement trash compactor, persistent efforts to make neighborhood entrance gates function properly - keep it up!, and others I’m surely unaware of) demonstrate management commitment to our community. Only the lack of progress on the dog waste issue argues against the 5th star."

"After initially intending to withhold my concerns, I find it necessary to express my dissatisfaction, especially in light of the numerous negative reviews I have come across. One particularly perplexing suggestion from Lauren was to consider a month-to-month arrangement at the exorbitant rate of $2600, purportedly to facilitate a transfer to another unit without incurring an application fee – a proposal that borders on the absurd. During my tenure at The Mills, I have actively referred two individuals who subsequently became tenants at the property. However, given the treatment I am currently experiencing, I cannot, in good conscience, encourage them to renew their leases. The perpetual issues with the gate, persistently in disrepair, and the apparent disregard for potential mold growth in my apartment, left unaddressed but merely painted over, further contribute to my dissatisfaction. The recurrent hikes in rent prices only exacerbate my discontent, and I must candidly admit feeling discriminated against. Regrettably, I am advising my friends to vacate the premises when their leases expire. It is disheartening to witness Bell Partners treat their tenants in such a manner. Shame on them for subjecting individuals to these conditions."