Express 700 Haywood Road, Greenville, SC 29607

"Went into this establishment today(Express Haywood Mall Greenville), walked around for about 15 minutes or so. Not one associate greeted nor offered to assist. Store isn't really as neat nor organized as most others I have gone into. Clearance area could definitely use some clean up and organization. First Express I have visited and was disappointed. I saw some items I liked but I didn't bother to even pull out my little Express card due to customer service. I expected better from such a nice Mall"

"This is a terrible company, and the Haywood location is terrible as well. I ordered a suit to be overnighted for a wedding online. It wasn't overnighted (though I was still charged), and they didn't ship me what I ordered. Instead of a suit they sent a random jacket that was the wrong size and a random pair of pants. They then told me I had to return it to my nearest store - which was the Haywood location - and they would provide a refund. I did, and once I asked the folks in the store if I needed a confirmation that I dropped the incorrect items off, they said "no, customer service has a case open for you just tell them you dropped it off". Well, 30 days later and I still haven't been refunded. I keep calling customer service daily and all they do is pass me around. Clearly at this point they are not planning to give me my money back - so they effectively have just stolen money from me. I would be highly cautious before spending any money with this company."

"This store and management is absolutely HORRIBLE! The people who are higher up and involved in this specific location do not care about anything and avoid all the nasty issues that go on in the back room that hold all of the outrageous priced clothing. I highly recommend Cotton On or a department store."

"What is going on in this store? It's an absolute mess! Clothing is thrown everywhere on tables, it's extremely hard to shop. I asked one of the employees where to find and item and her response was "that's a good question". They're on their phones texting and looking at TikTok when they have LOTS to do given the state of the store. I had to wait for another employee to finish sending her text message so she could even acknowledge me, and the whole time she didn't say a word, she was just paying attention to the conversation happening behind her. Extremely rude staff."

"Store was a disaster! Three associates standing around talking leaning over the register with their phones out while the store literally looked ramshackled! It was unshopable!"