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Clarion Pointe Charleston West Ashley
2455 Savannah Highway, Charleston, South Carolina 29414
About the Clarion Pointe Charleston West Ashley
Located in Charleston, South Carolina, the Clarion Pointe Charleston West Ashley is a cozy and comfortable lodging option for travelers looking to explore the historic city. Situated at 2455 Savannah Highway, this charming hotel offers modern amenities and friendly service to ensure a pleasant stay. With its convenient location in West Ashley, guests have easy access to popular attractions, shopping, dining, and entertainment options. Whether you are visiting for business or leisure, the Clarion Pointe Charleston West Ashley provides a relaxing retreat for a memorable stay in the heart of Charleston.
Photos of Clarion Pointe Charleston West Ashley
2455 Savannah Hwy, Charleston, SC 29414, United States
Reviews of Clarion Pointe Charleston West Ashley
"DO NOT WASTE YOUR MONEY HERE. This was by far the absolutely worst stay I’ve ever had in any hotel. As soon as I walked in it REEKED of marijuana. As I approached the front desk the woman behind the desk was cussing on her phone. Obviously on a personal call. Then after she spoke to them she told them she’ll call them back. It only got worse. My wife and I had driven 5 hours. There was no way to go back and we had many tours booked. If I could add photos I would. Airplane bottles underneath our bed. Multiple actual burn holes in the comforter. Absolutely nothing available for breakfast. And the customer service was awful. I have been speaking with them for the past 2 weeks for a refund. Lucile and Casey at the front desk promised multiple times that they will refund as soon as their manager arrives. I’ve called over and over to speak with the manager for an already promised refund and only until today did he answer. His name was Robert. He promised my booking party that he would send the refund. As soon as he got off of the phone an email was sent from a Paul that they won’t be refunding me. This was an awful experience. Find somewhere else to stay. Learn from my mistake."
"I regret to give such a low rating because we have stayed in so many wonderful Clarions, especially the one in Greensboro, NC, but this Clarion had roaches in both rooms that we reserved and the bed was broken in Room 214. There was also no microwave to warm any of the breakfast foods. The employee that checked us in was very nice & professional. All of the floors were very dirty and needed vacuuming."
"This was the worst hotel I've ever had the mischance to be at. Every space at this hotel smelled like a combination of weed and dirty. There is simply no hot water and you will have cockroaches as your personal guests at your room. Apparently everything is made or prepared to make you uncomfortable. I really wish that this was a joke, a bad one. DON'T STAY AT THIS HOTEL EVER."
"Friendly front staff, overall lovely clean and spacious room. An Enjoyable stay for a short period. The downsides were the pillows in the bedroom werent enough and not very fluffy, seemed very overly used based on the quality, there were tiny roaches in the bathroom I stayed in that came out on the second and third day and the breakfast was literally waffles, boiled eggs and cereal."
"The rooms had holes in the walls. We did not have hot water and had to switch rooms to different floors twice to find one with hot water. When we called the front desk about it, the phone in the room didn't work and when I used my cell phone, the front desk clerk kept hanging up on me. The lights did not work in one. There was not a safe in the room or anywhere safe to store out valuables so we had to put a "do not disturb" sign on the door and hope no one came in anyway. There was a pool that had not been serviced in idk how long. There were some towels in the pool room (looked out of curiosity) but they were mildewed. There were broken ceiling tiles on the floor. Our door keys kept getting deactivated and we had to get new ones 6 times (out of a 4 night stay!), and the front desk area was unmanned half the time so we would have to wait for them to pop up from one entrance or another. The ONLY thing I can say nice about them is the proximity to my son's house. Which, next time, I'd feel safer sleeping on the street."
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