Hilton Garden Inn Columbia Downtown

"Location is great, about a 15-20 min walk to Main street. Unfortunately, the rooms were dirty hair all in the sheets, the floor, in the shower. Counters were sticky. All alarm clocks in your room is set for 6am, so make sure to turn it off if you don't want to wake up at 6am. The fire alarm went off at 5am and no one working there seem to know or care to tell anyone anything. Water pressure is awful! Water hardly comes out unless you want a cold shower. The buffet you can pay for, for breakfast was out if half the stuff. Rotten fruit was left out to be served. Dishes were dirty. I will 100% never return to this location. Also all night you will hear sirens going up and down the road."

"They’ve got some work to do. Our room was not very clean, and certainly hadn’t been vacuumed recently. Bartender was nice but that’s about it. Pretty sure not one other employee we saw had a smile on their face. They all seemed like they’d rather be doing anything else. Wouldn’t let me pay cash for my room at checkout either, even with my cc on file and fully authorized. You’ll take cash if I buy a Gatorade but won’t take cash for room payment - that’s asinine. Digital Key worked everywhere, though!"

"This was a really nice and clean experience. This is very close to downtown with about a 11-15 minute walk to downtown or few minutes by car. I had a flat bread pizza in the restaurant there and it was pretty good. I would recommend staying here. Something to know is that it’s attached to a Home2, so keep a lookout for both names."

"Lobby & hallways were spotless. Room was only “tidied” up to look presentable to someone who’s almost blind but we can see that it was dirty. Carpet seems old & not deep cleaned what so ever. Had to keep our socks on. Just because it’s a 3 star hotel doesn’t mean it should be nasty. Shower had brown stains & what looks like black mold in the bottom when it goes uncleaned for a long period of time. Sink kept clogging up. Toilet wasn’t even clean. Sink was dirty. It looks like someone ran in & “cleaned” up in 2 minutes & ran to the next room. Ironically they were heared cleaning all morning while we were trying to sleep. Do not disturb means do not disturb. Still knocking & trying to come in is annoying. On the bright side customer service was nice."

"We absolutely loved the hotel and our room. I booked 3rd party and they mixed my dates up. Maria was phenomenal. She worked so hard to get our dates switched. It was our anniversary weekend. And she knew I was so devastated about booking the wrong dates. But we got it right. Around check in, the hotel was beautiful and clean. And the lady at the front provided excellent service. We go to out king size room and found a card and bag of goodies from Maria and the staff waiting for us. That was so kind. The room was beautiful, updated, and the bed and pillows were amazing. If we go back to stay in Columbia this is our first choice hotel. Only complaint, no biggie, just wish the indoor pool was warm. But other than that great experience."