Hampton Inn Columbia-Downtown Historic District 822 Gervais Street, Columbia, SC 29201

"The hotel is clean. The front desk staff at night was nice. It's in a nice location. That's all the good I can say. The shower head was broken and had almost no water pressure. The toilet seat was broken and makes a loud clang when you get off of it. The breakfast was fine, but there was a bug in the orange juice machine that came out. The part that bothered me the most was at check out we were told the charge for parking. I was not told when we were given a parking pass that it was not given out to those staying there. When I said I wasn't told about that when we were given the pass, the woman at the desk said it was posted at the gate. It says nothing about having to pay to park, it just states that you have to have a permit. I have stayed at many hotels that give 1 permit per room included in the price of the room. It just felt shady."

"Very nice, clean comfortable, great free breakfast - except that they ran out of both kinds of caffeinated coffee during the breakfast rush!! Plenty of parking behind the hotel,"

"If you want to sleep with bed bugs, then this is the hotel for you. Even after trying to do my due diligence by spraying with Lysol and wiping the entire room, changing my sheets, requesting a new mattress pad (bc when I went to change my sheets, I discovered the old mattress pad full of matted hair and debris), and using my own towels…I still had company while sleeping. I notated the mattress was old too (it had July, August, Sept…I stayed in October). Unfortunately this was the same weekend as a football game so the hotel was booked, but honestly I wouldn’t want to stay in another room anyway. It’s frustrating when we have gone through a time such as Covid-19, and hotels and other establishments still don’t take cleanliness serious. I also had hair in my shower and on the wall of my shower. I hate to think of what I may go home with. This was a horrible experience. One of the front desk managers told me (prob in a joking manner) that his housekeeping staff labeled me as “bougie” bc of the changes I made to my room…THIS IS WHY. I never want to be uncomfortable where I lay my head."

"Great location and friendly staff. The hotek looks like it has on-going construction and the hall were littered with construction debris. Overall a decent experience, but the cleanliness just doesn't measure up."

"I feel like hotels should contact you when they're doing construction/remodeling. It was loud when we first checked in due to that. 1 elevator we got on was completely gutted and very sketchy. There is 1 doorway to go to 2 elevators and it gets congested there with any more than 3 people. Fire alarm went off on our first day. False alarm I guess because fire department didn't stay long. Our room was on the street and we had no idea at check in. IT WAS LOUD. We were on the 3rd floor and heard people screaming at each other outside at night (plus cars and could hear every word of their music) and barely got any sleep. I had booked a whirlpool room and it didn't have one, only a shower. Bathroom wasn't user friendly. No towel rack so towels were sat on sink where the hand soap would drip onto it because the bottle was attached to the wall. Weird setup overall. Parking lot was tiny but charged you $16 a day, plus taxes on that too I guess. There's no way I would pay 5 star prices for this hotel again when it looked and felt 1 star at best. Horrible experience. You could walk to restaurants and the blanket was soft. Those are about the only good things I can say."