Candlewood Suites Columbia-Ft. Jackson, an IHG Hotel

"ROACH INFESTED ROOM!!! BEWARE!!! Roaches crawling all over the walls and furniture and employees as well as management know about the "problem" and DO NOT CARE!!! The worse, nasty disgusting and disrespectful staff I have EVER encountered in my life! Unless you want to take home bugs from your stay, I suggest find another Hotel!!! BEWARE THE NASTY ROACHES, HAIR ALL OVER THE ROOM AND STAINS EVERYWHERE WITH A ODOR SMELL THAT WILL MAKE YOU PASS OUT! GROSSSSSSSSSS!"

"Let’s just say, don’t let the lower rate scare you; I promise you won’t be disappointed! The hotel is older and that does show with some wear/tear BUT you can tell it’s being taken care of and well maintained. The rooms all have a kitchen with a full size fridge and dishwasher. The hotel offers everything from pots and pans to dishwasher detergent; you won’t need anything! Talk about a money-saver to be able to eat in vs eating out at every meal. There is no breakfast here, but that’s okay with me since I seldom make it out early enough to have breakfast anyway. They do not offer daily housekeeping but they do stop by daily to give new towels and drop off any amenities you may need. That worked well for us so no complaints there. The front desk employees were always so sweet and my daily encounter with housekeeping was always so pleasant. I wish I knew her name because she was the kindest and most sweet lady and i would have loved to brag on her. My only complaint was the AC unit would start making some absolutely horrendous sounds and they did send maintenance up immediately but it seems to be an issue they are unsure how to fix. Over the last 9 days I’ve found that so long as you don’t run the AC on “fan” then it usually won’t happen. Either way, wasn’t big enough of a deal to me. Cold air blows cold and hot air blows hot. That’s all I really need. They have a great size gym and laundry mat on-site. Laundry is FREE which is amazing and so helpful to those of us traveling on business who don’t have to run around town trying to find a facility. Making it free was just icing on the cake! P.S. Thankful for a laundry basket…that made my life so much easier! Overall it’s a great value hotel and when I make it back here next week, this is where I’ll be booking again!"

"This is mid class hotel, situated reasonably close to Fort Jackson. It is reasonably priced, but does not include a continental breakfast. It appeals to those coming to celebrate their basic trainees graduation, and some construction and utility workers who are working on extended jobs. Some of the rooms are recently remodeled, and it does provide a free laundry."

"The Front Desk Staff were friendly. Room was clean and didn't have an "old" smell which was lovely. A couple minor faults was my room didn't have the laundry bags and extra trash bags. I stayed 2 days and 2 nights and didn't get fresh towels; not sure if Candlewood Suites only does fresh towels for long periods of stay or what. The fan in the bathroom didnt work so everytime someone took a shower, the entire room was steaming hot since windows can't be opened. Would I recommend stay? YES. The location is convenient, close to Walmart and restaurants. Rooms were clean :)"