LINCARE 2060 Northbrook Boulevard, North Charleston, SC 29406

"We were so thankful for Tori, the dietitian from Lincare. She made an impromptu visit at.the hospital to educate us on my son's feeding tube. She listened intently and was extremely patient with our nervousness and millions of questions. She also spent a great deal of time at our home to confirm our procedures and dozens of additional questions. I would recommend her to anyone & everyone."

"ZERO Stars. I've been trying to contact the Billing department for the past three days and their automated phone messaging system says, there is currently nobody available to take your call at this time, call back later. Terrible company, buy your medical supplies from another provider! Horrible ZERO STARS!!!!!!! If you call the North Charleston office they won't help you, just just tell you to drive over to the billing location on Dorchester Rd. Really....unbelievable. Worst experience ever."

"If I could give this company a 0, I would. In my year with this completely incompetent outfit, I have yet to have anything go right, and that is if they show up. They do not care, you are locked in for 5 years if you choose them as your Medicare provider. Run far, far away, as quickly as possible."

"I have had nothing but billing issues with Lincare since I started with them. I received my CPAP in March of 22, here I am a year and a half later and they are still billing me. Everything I have been told has not been true. I was told I would only pay about $20 a month for 13 months, not true! I was billed, and they charged my credit card but didn't show up as paid on their end, so I was double charged the next month. I finally had to get my credit card to cancel those payments because I did not authorize being charge the amount they charged me, I authorized the $20 a month I was told. Finally, after I got someone the told me what I needed to pay moynthly to have it paid off by December. Now in April of ‘23 started getting overdue bills. I’ve reached out several times to get this fixed, but I get disconnected or I’m on hold for so long. The last time I called, over two weeks ago, and told the representative that I spoke with what was going on and he felt that something was off and that there was an error. And he told me that he would expedite my information and they would be in contact with me. I’m still waiting for that call. Please double-check your billing and I would even record your conversation or take a notebook to write everything down. This has been so frustrating! I’m ready to complain to my insurance company about their customer service."

"I have had nothing but issues since beginning a CPAP journey with Lincare. The first issue occurred when I reached out regarding my mask seal always being 0%. It took them over 2 weeks to get back to me and I was told the respiratory therapist would call me back on Wednesday to discuss coming back in. Wednesday came and went with no call, so I returned my equipment on Thursday. Melissa at the front desk said that the respiratory therapist was under the impression I was coming in on Wednesday (not what Melissa told me over the phone, if I was told I would’ve gotten off work). Fast forward over a month - I receive a bill in the mail for $129 after I was told I owed nothing since I returned everything. I contacted the corporate billing office and they looked into it and said it was a mistake, that I owed nothing. Today, guess what’s taken out of my bank account? $129."