Home2 Suites by Hilton North Charleston-University Boulevard 9341 Blue House Road, North Charleston, SC 29456

"Loved it here great smell from the time enter until left. The bed quality was on point. Room was clean. Spacious floor plan. Refrigerator and freezer look brand new. Bathroom extra clean. Housekeepers doing a great job. Gym and lobby looks great even parking lot with dog area. It exceeded my expectations and the deposit was not expensive at all."

"Couldn't get a bottle of water, hotel was out of coffee my entire stay, lobby staff couldn't be bothered to put out even hot water for tea, bed sheets and floors had stains, and morning front desk staff have an "it is what it is, deal." attitude. Breakfast options were very minimal and not what I've come to expect from Home2. At least I got to enjoy a thimble of orange juice. I'm not sure what happened here, but wow. I'll avoid this location in the future."

"★★★★★ My weekend stay at this all-suite extended stay hotel was absolutely fantastic! From the moment I checked in, I felt like I was stepping into a home away from home. The spaciousness and comfort of the suite instantly impressed me. The suite itself was meticulously clean, well-appointed, and thoughtfully designed to accommodate all of my needs. From the fully equipped kitchenette to the cozy living area, every detail was carefully considered to ensure a comfortable and convenient stay. What truly set this hotel apart was the exceptional service provided by the staff. From the friendly front desk agents to the attentive housekeeping team, everyone went above and beyond to make me feel welcome and valued as a guest. Any request I had was promptly attended to with professionalism and a genuine desire to ensure my satisfaction. One of the highlights of my stay was the complimentary breakfast offered each morning. The variety of options available catered to all tastes and dietary preferences, and the quality of the food exceeded my expectations. The hotel's amenities were also impressive, including a well-equipped fitness center and a relaxing outdoor patio area where I could unwind after a long day. Additionally, the convenient location made it easy to explore the surrounding area and access nearby attractions. Overall, I couldn't have asked for a better experience during my weekend stay at this all-suite extended stay hotel. Whether you're traveling for business or leisure, I highly recommend this hotel for its comfort, convenience, and outstanding hospitality. I'm already looking forward to my next visit!"

"I’m not sure why the reviews vary so much, but my three night stay between Christmas and New Year’s was excellent. The only hiccup that occurred was that the room I’d reserved on the first floor through my app wasn’t available at 3:30, so we were given another room that WAS ready on the second floor. Not a big deal at all. If you travel a lot, it happens sometimes. A man named Joe checked us in. He was very friendly and had lots of helpful info to share. We were in the area because my husband was having surgery at a hospital a short distance away (a hospital that does NOT get the same glowing review as this hotel) and I had to bring my small dog. It’s a pet friendly hotel and there were lots of other dogs there. Speaking of dogs - the dog walking area was excellent, clean, and always stocked with bags for cleanup and was in a safe, well-lit area. Our room, upon check in, was very clean and was absent of any odor discussed in other reviews. There was the normal wear and tear of a hotel room IF you inspected the room with a magnifying glass, but honestly…it was a lovely, clean, fresh room. We even received a greeting text from the GM, Pavi. She was also incredibly friendly and helpful and let me know to contact her if we ever had any questions or issues. She also snapped a pic of my little dog by their Christmas tree. Little things like that really can make people feel “at home” when they’re away from home. Her kindness actually soothed my frazzled nerves (regarding my husband’s hospital stay. We didn’t talk about that, but just having a friendly face greet you was very nice.) I was coming and going at odd hours and didn’t feel like exploring the areas, so my meals came mostly via the hotel’s canteen. They had an excellent array of beverages, frozen dinners, snacks, and desserts. I pretty much ate exclusively from those offerings, cooking with my microwave, eating from the dishes provided. They also provide dish soap and dish cloths so that you can wash your dishes and keep things tidy! I took it as a good sign that they had Blue Bell ice cream in the freezer as well! Prices were fair, too. For all that I ate, I would’ve spent the same at a fast food restaurant. It was nice to be able to eat and go straight to sleep. There were, of course, the normal things that come and go with hotel stays - heavy walkers, guests laughing loudly or chatting, other barking dogs (my dog doesn’t bark…he makes a noise that sounds like a screaming woman, so…thankfully, he kept quiet), but nothing so terrible that it marred my stay and all the responsibilities of guests themselves, not the hotel. (Nothing got crazy or out of hand. Just people, being alive!) This Home2Suites provided everything that I needed and went above and beyond to make me comfortable. I’m giving five stars for: - demeanor of staff. Everyone I met, from check in, to management, to housekeeping were friendly and helpful. - cleanliness. My room was very clean and smelled fresh upon check in. Sheets and bed were immaculate. - location. If you are there to visit the local university or the hospital or other business-related things, it’s a great location. (It’s probably not a strategic location for tourists. - room temperature. I like things COLD. While the hallways were a little warm for me (the outdoor weather was cold), my room held a nice and chilly temperature."

"We had a two night stay in mid August 2023 and had a horrible stay. Our room was left dirty with an urine soak rag in the bathroom. Dirty glasses that turned our water to pink. We could only assume the last guest had drank a red drink and it was never cleaned by house keeping. The room smelt so bad we went out and bought an air diffuser to try and cover up the smell. We pulled one of the front staff aside to quietly tell them of the issues, only to have them show a total lack of concern, to the point it was an inconvenience. Dirty, stinky and uncleaned rooms are not only a nuisance but a major health issue. I expected better from Hilton, especially after being a long term rewards customer and having stayed at numerous locations in the past. Cooperate seemed to have the same uncaring attitude, which I can only assume filters down to local properties. We understand mistakes happen, but just acknowledge the problem and offer a sincere apology. We never expected anything more or less from the establishment. We will definitely not be staying there again and will rethink other Hilton properties in the future."