Gunnells Marine 102 Rock Church Road Southeast, Greenwood, SC 29649

"Great marine selection. Excellent customer service. Couldn’t be happier with my ponton"

"When I went here I didn’t expect to be able to walk out the same day with a brand new mercury for my boat. I wasn’t sure what process I was going to have to go through but I was not looking forward to having to wait out a warm weekend that I could be enjoying the lake on my boat. However in less than 4 hours they had all the paper work finished and my new mercury motor installed on my boat and I was headed to the boat ramp. They made the process very easy and even let me watch them test out the motor and showed me how all the different features worked."

"I attended a boat show and spoke to the owner of Gunnells about various boats. In deciding which trailer to also purchase, he said unless I planned to take the boat to other lakes (which I don't) that I didn't really need a trailer. He explained how his company has a policy of coming to my particular lake to service boats, and if I scheduled the service when a neighbor also needed service, the service charge for making the trip would be split among anyone who participated. Additionally, when I went to the dealership to purchase the boat, the salesman, Mark, repeated this same promise. HOWEVER, THIS IS NOT TRUE!!! I needed warranty work performed and so did my next door neighbor. Gunnells refused to do work on his boat until the part for my boat came in. They put him off for a full two months. When my part finally came in, Gunnells did both our repairs, but charged each of us for the full service fee. To put him off for two months and then still charge him the full fee, and to charge me the full fee as well is unacceptable. Both the owner and the sales agent lied to me. I will not support this business and will be sure everyone in my neighborhood knows about the deception as well. Yes, they FINALLY did agree to split my fees in 2019 AFTER I reminded them (repeatedly) of their promise. Oh yes, and several other neighbors had to call them to complain then, as well. Even in their posted reply, they stated that they didn't change their policy until 2020, so I shouldn't have had to request them to honor their promise in 2019."

"Excellent customer service! They offer everything you need for enjoying life on the lake or any waterway. Friendly and highly knowledgeable. Definitely visit their store - you'll be glad you did."