TownePlace Suites by Marriott Charleston-North Charleston 7535 Northside Drive, North Charleston, SC 29420

"Ms.Theresa was wonderful polite and knowledgeable! She made our stay so comfortable and easy. We will definitely be back and we will be looking forward to seeing Theresa at the front desk with her gorgeous smile ."

"My recent stay at the TownePlace Suites Charleston-North Charleston was unfortunately marred by some unexpected and frustrating issues. Firstly, my credit card was charged a full week before my arrival date, which has never happened to me as a Bonvoy member in the past. This early and non-transparent charge caused unnecessary concern and inconvenience. Secondly, I was unable to make any updates to my reservation online or through the app, something that has always been possible up to 72 hours before check-in at any other Marriott properties I've stayed at. This lack of flexibility significantly limited my ability to manage my plans effectively. These unexpected hurdles significantly detracted from my overall experience at the TownePlace Suites Charleston-North Charleston and fell short of the standards I've come to expect from Marriott. I kindly request that you investigate these issues and ensure that other guests do not encounter similar difficulties in the future."

"My adult daughter and I were guests at TownPlace Suites for three months while my house was being worked on. We were in separate rooms and my daughter had her little puppy with her and I am very pleased with everything! I will recommend this hotel to friends!"

"We stayed here on Monday, December 11, 2023 in room 218 and wish we hadn’t. From first appearance the bedroom looked clean until we got a close up on the bed. The bed trim had stains on it that looked like seminal fluid. After reviewing the bed sheets I noticed a stain. We asked front desk for a new fitted sheet. We went downstairs to retrieve it and found it sitting on the counter with no guest service staff there to apologize for the inconvenience of having to change the sheets. When we pulled back the covers the bed cover had brown sweat and old semen stains. To make matters worse, there are roaches in the room. Lastly, the towels and wash clothes are worn out and thin. If you make a mistake and wash too hard it would tear the cloth in half. This hotel needs to hire an exterminator, change their bed covers, vacuum in between the gaps of the bed to remove hair and dust, buy new towels and bed linen. Needless to say WE WILL NEVER STAY HERE AGAIN!"

"The room has a lot to offer since there is a little stove top, full size refrigerator, microwave, small stocked kitchen with dishes, flatware, and glasses, and counter space. There is a small sofa, bed area, and large bathroom with clear glass-doored shower. Quite clean and quiet for the area. Staff is only so-so on the friendliness scale. There is an outdoor pool. The area is busy and noisy and not particularly safe, but it's also not overly pricey either. It's not a bad find. I'd stay again."