Alpha Transmission 1976 Sam Rittenberg Boulevard, Charleston, SC 29407

"I went to Alpha transmission to have a bearing replaced. After examination they said the bearing was fine and didn't need replacing. They could have replaced the bearing but were honest enough to send me on my way. I will highly recommend Alpha for any transmission work."

"Alpha transmission did such an awesome job fixing a problem I thought was unfixable! I came to them for a second opinion, and not only did they find the actual problem unlike the first place, they charged a fair price (3x less than what the first place tried to charge) and Sean was so communicative and understanding. Thank you for the honesty and integrity!!"

"Absolutely wonderful experience, from start to finish. Shawn was super responsive, kind, prompt and understanding. He and his team took a great care of our vehicle, dealt with the insurance company and fixed my car fast, despite the holidays and shipping delays."

"Great experience! The staff were efficient and friendly. After I dropped off my car, they assessed the damages, took pictures, and sent them to me to explain the problem. When repairs were made, after pictures were taken and everything looks great and car is running like new. The repairs were done in a matter of hours and at a great price! Thank you Alpha!"

"Only reason I’m giving 2 stars instead of 1 is because they technically fixed what I asked them to. However, I don’t know why this place has such great reviews… from start to finish my experience was terrible. I brought in my car because it was jerking while changing gears, an auto shop told me it was the transmission and to take it to a transition place. I came here because of the glowing reviews. I told them what had been happening and that the auto shop had sent me to let them check it out. They called back telling me there were some leaks that needed to be repairs and charged $1,500. They called me at 3 pm on the day they said it’d be ready, knowing I didn’t have a car and was going to have to find a ride, and sort of demanded I pick the car up that day because the lot was full when I suggested that I might not be able to make it over there before they closed. I was able to get over the next morning and the whole staff was out to lunch so after insisting I come and pick it up no one was there when I did and we had to wait around until the staff came back. I’m not upset that they were out to lunch necessarily, but it was something in a series of events I’d like to add. When we picked up the car the guy said he drove the vehicle and everything was all good. Driving home I realized that the car was still doing the exact same thing I brought it in because of. I called back and they were very defensive claiming to have had no idea about the car driving poorly and saying defensively “well we fixed what you asked us to, we don’t know anything about how the car drives.”… after saying they drove it… I ended up finding out through an express oil change that they fixed the leaks but neglected to refill the transmission fluid that had been leaking out… so had I not figured this out I would have ruined my transmission anyway due to driving around with no fluid. Call me crazy but I think it’s common sense to refill something that’s been leaking… but they did “do what I asked,” I suppose…."