SureBound Logistics

"Poor customer service We booked a load with them out of NY to IL, arrived at the pick up on time. After 4 hours of waiting they cancelled a load. They load was cancelled by customer, it's not Surebound fault for sure. But we received $100 TONU and truck in NY at 1:30PM on Friday without a load. Now I am trying to reach them, but no answer at all. It's good when you booked a load and everything runs smoothly, but if there is any kind of problems THEY WON'T HELP YOU Think TWICE before booking a load with them."

"DO NOT PULL LOAD FOR THEM! I pulled a load from AL to NJ, i spent 5hrs at shipper and another 5hrs + at delivery. During the whole time they keep calling me to give updates (pick up and delivery) when I finally unloaded I send them the POD with a detention request. It take me 1month period when I finally have someone to talk to and she told me the customer do not want to pay detention and its too late. When i call the customer for my detention they told me they been pay them already including my detention. Smh Shame on these people!"

"After dealing with Aron, it is very difficult to look elsewhere for trucking needs. He was very responsive to all my calls and emails. His knowledge in the field is second to none. SureBound is the way to go!!"

"I've worked with a lot of other companies in the past, All I can say that this company has "THE BEST CUSTOMER SERVICE EVER" And is amazing to deal with their knowledgeable staff as well, They will arrange any loads that you need in no time. We are extremely happy. Will definitely refer other people to them. Thanks Aron "YOU ARE THE MAN""

"We used SureBound for a truckload from Lafayette, CO to Penns Grove, NJ. Most say, their services is OUTSTANDING! Our supplier made things complicated by last minute changes on pickup locations, but SureBound staff handled everything so smoothly and professionally. They're supper freindly and very accessible. They were very understanding of my unique delivery requests. Will certainly use them again and I recommend others to give them a try."