Walgreens

"No one answers the phone in the pharmacy- just rings and rings. Had important question about medication interaction and never got thru-unacceptable they will take your money fill the script zero communication after that Do yourself favor and go to CVS"

"I wish I could give 0 stars. Go to a CVS or smth Ridiculously terrible customer service. I came to print photos and the woman stationed at the photo print area couldn't be bothered with her own responsibilities as an employee. I wanted to print 3 items (2 posters and 1 4x6 photo). I had sent in my poster order separately from my 4x6 because their device did not load the photos properly and the photo I wanted to print was not showing up. I had asked this woman for help, and she cut me off before I could even get 1 word out besides "excuse me" making it seem like it was a "me problem" and left to go somewhere else. After having tried both machines, it just wasn't worth the hassle for 1 photo so I just waited for my posters. The photo had printed within a few minutes, they were not busy. Yet I had to wait over 30 minutes for an employee to actually physically come to me, while the woman is still nowhere to be seen. The print came out significantly smaller than what I had requested but they blamed me for submitting it wrong. Maybe I did, so I tried it again with an employee's help, and it still came out wrong. I contemplated if it was worth it to just pay for it anyway even though it was like 1/2 the size I ordered, considering this is suppose to be part of a Christmas gift, I did not want to give someone something they did not want or expect. I asked if it was possible to discount the products since no one can seem to understand how to print these posters properly and they said no. Right at that time, another customer came to pick up her photos, and a male employee found all but 1 of the orders. The timing of the woman employee is insane, because after having left for over 40 minutes, she finally returns NOT to help me but to help this other woman. She dismissed this customer too, saying that she probably sent the order wrong because they didn't get it. And when this customer asked if she should re-order, they looked down and wouldn't you believe it, her photos were right there. Basic basic basic customer service would follow with a response like "oh sorry, I must have missed it." but she did not care. When I finally got the time of day from this woman employee again, I told her that the prints were coming out wrong and I would try somewhere else. And she responded so passive aggressively "okay bye!" I wanted to show at least a little consideration to let them know that I did not want the prints, instead of just leaving the store, just for her to act this way. She holds no accountability nor shows any regard for the customers in a customer facing job. The fact that this Walgreens has a 3 star rating with service like this is crazy. I can't even imagine how terrible other Walgreens locations are if THIS location has one of the higher ratings."

"The worst customer service. Completely dismissive and unhelpful. And their app doesn't work! Getting a coupon requires a customer service call give me a break! This place is TRASH"

"I went into the store to look for baby supplies. One of the workers started following me around the store. I asked him why he was following me, and he gave me nasty response that he could do whatever he wants and not talk to him. The ridiculous thing is this Walgreens is right next to police station. You would have to be braindead to shoplift from place so close to police station."

"I went to this Walgreens for the first time as I was thirsty and wanted gum and a snack. I was delighted to find it is employed with the kindest people. I was quickly greeted as I walked in and pointed in the direction of the refrigerator and then gum. The store was so clean and aisles were labeled very well as were the merchandise on the shelves. The cashier who helped me was so friendly when I checked out and I appreciated that I could get in and out so quickly. Hours later I realized I lost my wallet at some point during the day but had made many stops and though I called the places I knew I’d been, I was unsure which Walgreens I went to because I literally just went there because I passed it. Meanwhile the employees, especially Sheila, found my wallet and looked up my information in their computer system, which I’m not in as it’s not my pharmacy. She then looked up online to see if she could find my phone number. Additionally she called my credit card company to ask if they could contact me. When Sheila did get through to me I was so appreciative. I went there right away and was greeted with such friendliness. I spoke to Sheila and her manager who were so nice. They had put my wallet in the back and retrieved it for me. I was so grateful and of course not a thing was missing, including money or debit cards. I will now go out of my way to shop there. I highly recommend this Walgreens!!"