TOPS Friendly Markets 6272 Furnace Road, Ontario, NY 14519

"We shop here on a regular basis. Convenient as we live close by. Very friendly & helpful staff. If you run out of something we need we always ask for a dept. manager who assures us that they will handle our issue. Appreciate the Pharmacy esp. Brandon! Great customer service!!"

"I didn't know this could happen but I found expired water in one of my tops water cases. Without knowing I drinked it and it tasted and smelled like expired milk. I also noticed this green one in the case with the rest. It's also unopened so no I didn't put food coloring in."

"My daughter and hubby love their birthday cake. It was delicious and so beautiful everyone wanted to know where I got the cake from. They always do their best. They will make you happy. My twins' baby shower cake was on fire, my guesses were "Wow where did you order this cake from." Well, it is always Tops."

"I ordered a cake for my son 1st birthday party. The design that I asked needed something that they did not have at tops. So I asked them to surprise me with a design and the decorator make my jaw drop when I saw this cake it was sooooo beautiful and she gives me the colors that I asked for. It was very nice. Everyone was asking where did I order the cake."

"Everytime I go to return my bottles/cans, the bins are full. The room smells & is filthy. I was told to “ring the buzzer” on the wall and someone will come out. I have done that several times. Gave up, called the store, was told someone would be right out. 15 minutes later I call again only to be told they were short staffed & the only person to change the bin was on break. I asked why she couldn’t have just told me that the first time and I would have come back later. No response. Place is going downhill, too expensive to buy anything there unless it’s on sale. No one seems to care anymore. It’s sad."