Cavender's Boot City 10990 Parkside Drive, Knoxville, TN 37934

"Terrible customer service, good selection of men's boots but not so much women's. The girls that work there need to learn some customer service skills instead of ignoring everyone. It's so rude. Get off your phones and stop gossiping."

"Husband spent $400 on a pair of double H boots. They hurt his feet so badly he couldn’t wear them. They wouldn’t trade, give credit or work with him at all! Will not be spending another dime at this store!"

"Great. Even though in one style of Wranglers Demin jeans, they didn't carry my size. They did in another style."

"Great selection of boots and clothes employee directed me exactly to the jacket I was looking for. when I went to check out there was a small line with 3 employees on register but only one was checking people out while the others were on their phones I had to wait something like 5 to 10 minutes while two employees just sat around very disappointed they have lost my business"

"Went to Cavender's today, and had a wonderful experience! The store had a wide selection of stuff to buy. I personally loved the selection of boots to choose from and the hat bar was awesome! I went to the store to buy I cowgirl hat, had no idea what I was doing, and the staff was super friendly and helpful. Bri measured my head and she knew some stuff about the hats but she said if you want more info you should talk to Frankie, he's your guy. So she goes to get Frankie. Frankie was superful knowledgeable and tells me the sizing that will fit my head and made sure the hat fit me before I left the store. AC at the hat bar was amazing. He was friendly and taught me how to properly take care of the hat and clean it. He cleaned my hat for me and installed a decorative band around the hat for me all for free. He told me all the fixings they can do to the hat if something happens to it. This store is my new favorite store, and I will definitely be back! Thank you Cavender's!"