Markman's

"We had an amazing experience with Sarah Ferry!! I would recommend her again and again! I’m so thankful she was standing behind the counter the day we came in. She was professional and personal and so so helpful."

"10/10 Markman's is the best place to go if you are in the market! I purchased my fiancé’s engagement ring from Markman's and they went above and beyond to help me with the process. From taking the time to sit down with and explain different diamonds to walking me through the appraisal and insurance process everything was handled outstandingly by Jeff and his team. I can't imagine doing this process anywhere else, thank you Jeff & the rest of the Markman's Team!"

"My ring lost a couple of the little melee diamonds. I had bought it several years earlier from Kay and they were going to charge me $400 to fix it! Which was more than what the ring cost because I bought it second hand. Happened to stop in markmans on my way home and they quoted me about $50 and it was done within a week. Very friendly people and great service. Will definitely come back here."

"I cannot say enough about this shop. My wife and I have been in twice before for jewelry and luxury watch resizing only, no purchases. And they treated us with such respect and attentiveness that when I am in the market for a new luxury watch, I know where I will go next to purchase. Staff was friendly and efficient. And they made you feel as welcome as you possibly could. 5/5!"

"We bought my wedding ring here many years ago and between having it resized, saudered together and cleaned I never had issues until recently and the quality of work and customer service was so horrible that I wanted to warn others. I needed to have the head replaced on my ring as it had worn down. 4 TIMES MY RING CAME BACK WRONG OR DAMAGED. The first time they saudered the rings backwards. The 2nd time after it was reversed they didn't polish out all the bumps and imperfections from where it was recoated and horrible discoloring at the base of the new head. The third time the stone was crooked in the setting, and the last straw was when I was inspecting the ring and noticed 2 of the prongs were not even properly holding the diamond (barely even touching it) and it was pulling my hair, my clothing, bedding, it snagged on everything because they were not properly set. At this point I was so worried about thw integrity of my ring and how they CLEARLY were not paying attention, I took it to another jeweler to be inspected. They did tell me that my diamond had no nicks or cuts but that head was not cut properly to fit that stone and that is why it was snagging. THE WORST PART OF ALL OF THIS is when I went to make my final complain and ask for a refund because of how cropped the work was, the jeweler literally told me to my face that the stone was never crooked, that all the prongs were fitting perfectly (even though I can see with my own naked eye, not even under a scope they arent touching), and that all these silver bumps were their before I just never saw them. WHAT?! I think I know what my ring looks like. If a mistake happens, just own it and fix it but to tell me that there is nothing wrong and I am seeing things really blew my mind. Even one of the associates apologized and said they were sorry for the errors in my ring and that I was better off taking to a better jeweler. I have lost complete faith in their craftsmanship and will not trust them with my jewelry again. The staff are great, but the jeweler isn't paying enough attention to detail and doesn't care about his work at all, nor is he polite. I have attached pictures to show how the stone isn't setting in 2 of the prongs. If I had left it like this, it would have only been a matter of time before it snagged on something and ripped my diamond or head off.... what POOR quality work."