Harlem Hospital WIC

"My stay was long and felt with a lott of issues. My level of care was positive but did have lots of issues. I was passed from one team to another to another again before finally getting to the help I needed."

"WORST SERVICE HERE. INCREDIBLE SMALL OFFICE SPACE BUT THATS THE LEAST OF THEIR ISSUE, TRYING TO GET SOMEONE ON THE PHONE IS IMPOSSIBLE. I CALL 10XS - GET PUT ON HOLD FOR 10MINS THAN JUST TO GET AN ATTITUDE ONCE I FINALLY REACH SOMEONE .. AND THIS IS EVERY SINGLE TIME."

"Worst wic office in Manhattan. The receptionist are incompetent and unprofessional. I was given wrong information so when I came for my appointment it had to be rescheduled. I was unable to make it to that appointment so I called to reschedule once again the receptionist refuse to give me her name hung up on me. I called back she hung up again back sassed me and hung up again. If you do not like your job don’t take it out on the clients find a new job. It isn’t hard to be professional and courteous over the phone and give out correct information if you are unaware of something ask a coworker or give me a call back. I am very unhappy with the service they provide here"

"Slow & rude staff. Will not be going back"

"This clinic has a serious time management issue. No matter if you have an appointment or come in as a walk in, you will have to wait over 2 hours (most times 3-4) to get checked in. One star because they take health insurance. Lost all of the other ones because the nurses and receptionists also treat you like they don’t want to be there."