HealthNeed Medical Urgent Care 384 Grand Street, Manhattan, New York 10002

"For anyone with a physical injury, DO NOT GO TO HEALTHNEED. I went to HealthNeed on Grand St. in Manhattan when I injured my wrist in a fall. Despite bruising, swelling, and pain, the provider, a PA, was reluctant to x-ray and only did so after I said I had osteoporosis and then blamed me for not saying so at the outset. He then misread the x-ray and told me I had a sprain. After several weeks of discomfort, I went to NYU Orthopedic urgent care, where they immediately took x-rays and told me I had a fracture and referred me to a hand surgeon. Because I was not put in a cast right away, the fracture is now displaced, is healing more slowly, and my 2 hands and wrists do not quite look the same. Luckily, I do not need surgery. When I read the report of my visit, I saw that the supervising physician signed off 3 days after my visit, which says to me that he never saw the x-ray. I requested a copy of the x-ray and after now seeing several subsequent x-rays of my hand, was able to pretty clearly see the dark line signifying a fracture. In my opinion, HealthNeed may be useful for minor illness and sexual health needs, but they clearly are not equipped to deal with physical injuries."

"Did a walk in on Christmas Day. Only place open for urgent care. Saw us within 30mins. Very friendly and accommodating. Professional and I highly recommend!"

"Incredible experience from start to finish. I highly recommend this urgent care for all! Thank you Doc and nice young lady who took care of me! You’re a blessing to our neighborhood!"

"The absolute best experience I have had, from beginning to end!. The receptionist was so nice and informative, the doctor was detailed and answered all my questions. I was in and out in a jiffy, with meds and feeling great! Thank you so much will. I not use any other urgent care ever again and highly recommend this place!!!!"

"Front desk associate Annie was super kind super attentive and super humorous! If you come in anxious you will be leaving out of here calm! Doctor Tim was quick and straight to the point. I like the duality of information between medicine and the natural processes of healing within the body! Amazing practice!"