Northwell Health-GoHealth Urgent Care 2689 Broadway, Manhattan, New York 10025

"I was very disappointed by my experience yesterday January 2nd at the Broadway Northwell Urgent Care. I walked in at about 2pm and asked for a Covid rapid test. I was told there were four persons ahead of me. The receptionist suggested an appointment at 3.30 so I wouldn't have to wait. I arrived at 3.25 and there was no one at the front desk. I saw my name as first on the electronic board. Eventually after about 10 minutes someone arrived to check me in. I asked when I could have the test and she said she had no idea since no room was available and they were short on staff. I asked what was the point of giving me an appointment and she said she was sorry but that was the reality. She was perfectly pleasant and apologized many times but there seemed to be no time frame for the test for me. I left quite upset at the inefficiency at the Northwell Urgent Care on Broadway between 102nd and 103rd streets."

"We have used this urgent care location a few times over the years. The doctors are consistently good. The staff and nurses are very professional and helpful. I feel lucky to have such a convenient location near home."

"Great place! All the staff were incredibly kind on my visit, the rates are good and reasonable as someone who’s lived overseas it’s a completely reasonable care center as far as prices go. Testing was quick. Went here for a cold since i recently moved here to NYC, permanent relocation staying here long term but i was previously living in a hot, tropical climate and now in a colder climate and I’m pretty sensitive to weather changes. Cannot recommend this place more than enough. Very clean place too."

"Nothing worse than being treated rudely and dismissively when you are feeling genuinely very ill and need care. Facilities and front desk were very nice! Nurse was unbelievably rude - tried to argue that I didn’t have a fever when I have been 2-3 degrees above my personal normal temp for days and yelled at me for “coughing on her” when she shoved a swab down my throat making me gag. Doctor spent under 1 min with me and basically told me I just need to wait it out - didn’t even finish hearing my symptoms. I would have been better off staying home."

"Dr. Sal, Connie and Maria are great and efficient. They're patient and have compassion and care for their patients. They made the entire experience very pleasant, I didn't experience any anxiety and felt safe. Thank you for the team at 103rd."