Planned Parenthood - New Rochelle Center

"I have worked in the medical field and never turned people away. I got here a couple of minutes because it was raining and there was traffic. The receptionist refused to sign me in. Her and the medical assistant said they were short staffed and were not going to see me. Will not come back here."

"I went there today, I waited 2 hours and 30 minutes half naked on a bed. I decided to get dressed and leave. When I walked out of the room, the doctor and the nurse were setting down, they didn’t even say sorry! The doctor told me would you like to reschedule! How rude! Wasted 2 hours and 30 hours of my life!!"

"Although the staff is friendly, and courteous and the location is clean with less people. I had an appointment at 12:15pm. I arrived at 12:09pm and still have not been seen at 1:45pm. There is hardly anyone here. And 2 women who came in after me, went before me and my chart was not even in queue. This is disconcerning and frustrating as I came in for a procedure/checkup I have done plenty of times before in less time than this. I set an appointment up- I should be seen close to that appointment time-otherwise whats the point of an appt if its almost 2 hours after my scheduled appointment and I still have yet to be seen. Ridiculous. ---- Regardless of my 1 time experience with waiting very long to be seen. I will always choose to come to this location 1st."

"I have no words to describe how happy I am for choosing this location. I was treated so well, I had my IUD removed and I got another one, I was so afraid of the pain, but everything was great. They listened to me, they calm me down, explained everything with patience, specially bc English isn’t my 1st language I was able to understand everything and I felt very welcome. Thank you, amazing staff"