VA NY Harbor Healthcare System

"I have only been here as an out patient, I have never stayed there, i have recieved both medical and mental health services from this location. Staff- i have had zero problems with the staff, it may take a little bit for someone to be available but i have never had an issue that wasnt addressed. Appointments- yes its hard to get an appointment, but there are hundreds of thousands of veterans in the city and very scarce resources. The pharmacy is excellent and their service is fast. In total i believe they are absolutely doing the best they can with limited funds and resources. The problem doesn't lay with the VA health system but it is the politicians who slash the budget and funding."

"Best Hospital in America. Saved my life 3 times. Need to improve the kitchen. DC, Arizona, Las Vegas, North Port, Brooklyn, got them beat."

"This is by far one of the worst VA hospitals I have visited. As somebody who spent a good part of my six years for this country, the medical care I received was worse than from a third-world country. Good that I am still capable of fending for myself. With the way they treat the veterans, I am seriously worried for some of our senior vets. I visited the facility in early October for a routine checkup, and to prescribe the medications for my heart condition. Fast forward two weeks, not only did I get the WRONG medication (I asked for an extended-release version, yet I got the short-acting version), the seal on the bottle cap was also torn open. When I inquired for the right one, the nurse Elsa Trumata tried to say they were the same. I am pretty sure the ER version is for heart failure vs. the SA version for more of a heart attack. But the VA is quick to send bills for the medications. Now I am sitting here a month later, still no medication. At least I can still afford private insurance, imagine some of the senior citizen veterans who can only rely on the VA for treatments."

"I would give this VA zero stars if I could which is sad because I thought the Brooklyn VA was the worst but this one is really giving it a run for its money. I’ve been trying to make an appointment with radiology for over a month and have only successfully spoken to someone ONCE but I was told that she would need to confirm with my doctor before scheduling me and I should expect a call back soon. That was two weeks ago and I’ve called many times since with no response from either radiology or the women’s clinic. And now I’m supposed to manage to get my doctor to resubmit the order when I can’t contact anyone???"

"I would give it zero stars if I could. This place needs a makeover; from the leadership to the overall environment. I went to the ER for knee pain which took three hours wait time and all I got was a knee wrap and Motrin. Plus, the room for female veterans was terrible! There was dried blood particles on the floor and one of the chairs smelled like urine. Very disappointed and the VA needs to do better."