Greenview Medical Group - The Allen Clinic

"LAB - Showed up for labs and checked in ( early ). Several minutes after my appointment time a lab technician came out to get two more people for labs and ask if I was there for lab work, I say yes so she asked my name and says she will check. She comes out and calls at least three more groups of two back all the while I’m sitting and waiting. I walk up to the desk and ask if there is a problem and they check the computer and tell me she’ll check, I sit down close enough to her what’s going on from her phone call. She indicates she is sending the paperwork back for the third time and that I should be next. By this time I’ve been waiting for over a hour for lab work. When they do call me back the technician says they are having computer problems ( same thing they have told me for my last two visits ) and that their computers are actually down. Two things, how do you know what labs all the people you saw before me need and is the computer system being used by the lab so antiquated that it stays down most of the time? Nothing against the technicians ( seem to be good at their jobs ) but if this lab company is unwilling to update its system maybe the Allen Clinic needs to contract a replacement lab company."

"They are truly awful and don’t even deserve 1 star. You can NEVER get an appointment if you are sick. Doctors and nurses are always out of the office. Save yourself time and take your business elsewhere."

"The check in staff is so friendly and courteous, makes u feel welcome. I had an ultrasound and my tech was absolutely wonderful. She was so nice, courteous and very helpful. She was through and didn’t mind helpings me out to my car because I was weak and a bit dizzy from the problem I was having. I can not believe I can not remember her name but she was so nice. Thank you Greenview for an excellent staff. Linda Sue Hinton."

"This was my first visit, was met with warm greetings by the ladies at the front desk. My nurse continued the positive experience and my first visit with Dr Allen was engaged and reassuring with my issues. Left with a sense of they genuinely care."

"Being fairly new to the area, after much consideration, my husband and I booked our needed appointments here...so glad we did! The treatment we received from Freda was excellent! She was very thorough, attentive, friendly and did not make us feel rushed at all. To be honest, it's the best treatment received thus far by any medical professional. Nurse Haley's sunny disposition also did not go unnoticed, as well as my husband’s nurse, the welcoming ladies at the front desk and the lady who took our blood - she is fantastic! So yes, clearly, I recommend and look forward to bringing our daughter here as well."