Walgreens
About the Business
Walgreens is a multi-purpose institution located at 2975 Union Road in Gastonia, North Carolina, United States. This versatile establishment serves as a clothing store, convenience store, drugstore, and food and health store all rolled into one. With a wide range of products and services available, Walgreens caters to the needs of its customers in a convenient and efficient manner. Whether you're looking for everyday essentials, health and wellness products, or a quick snack on the go, Walgreens has you covered. Visit us at our Gastonia location to experience the convenience and quality that Walgreens has to offer.
Photos
Location & Phone number
2975 Union Rd, Gastonia, NC 28054, United States
Hours open
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
8:00 AM - 10:00 PM
Reviews
"Customer service is always horrible here. The lady working in photo Nicole had an attitude because they had something in the wrong spot and they needed to price modify the item. Then she didn’t ask me to put my number in because she was annoyed that she had to do it. Walgreens use to take pride in satisfying the customer, but not anymore. And when something is placed in the wrong spot by an employee, they should honor it without arguing or getting upset. Take your business somewhere else because Walgreens is way overpriced anyways."
"All I can say is that I miss the "old days" when pharmacists and the pharmacy workers took great care of their customers. Customers are just another number with another prescription (that's usually out of stock). 10/01/2023 And the hits keep coming! More "on order" issues with a prescription. They had a partial fill ready to pick up, so my husband went to get it. He gets to the to store and THE PHARMACY IS CLOSED! It wasn't during their lunch break. They said the pharmacist had a personal emergency and had to leave. Fair enough, things happen, but to close up the pharmacy? Where's Walgreen's backup pharmacist?? I cannot imagine what this put people through who absolutely HAD to have their meds today. Someone who's sick? Diabetic? Heart conditions? All these customers were forced to go to other pharmacies! Unbelievable. Shame on you for not having a back up pharmacist!"
"One of the worst Walgreens I’ve been to. It’s right down the road from my house but I go to the one that’s about 13 minutes away from me instead of stopping at this one, and it’s literally because of how rude the managers are. There are more than a few managers that are just plain rude and act like they loath the fact that you’re even in the store. Heaven forbid if you have to stop them to ask a question about something or have any type of issue. Really makes the whole atmosphere unwelcoming. Just terrible."
"I shop at Walgreens several times a week to buy things for my elderly mom. I was told this past week at Walgreens on Union Rd that I can no longer receive sale prices which require coupons because I do not have the app. My phone is older and will not download the app. A manager was called to the register and he agreed to override a price because walkers were on sale for $25 off. He made it clear that this would only be done for me one time. This is sad because his location is two blocks from where my mom lives and I buy quite a bit but I’ll take my business elsewhere."
"The cashiers at this place are awful. Every time I have gone in to grab something, I find myself waiting in line for what feels like eternity. There are 2-4 other employees standing around and chatting while one person is on the register. Needed to get in and out quick today and the cashier took her sweet time with this woman ahead of me as they told each other their life stories. I eventually asked if I could check out my stuff at pharmacy and was in and out quickly thanks to the pharmacy tech in the back helping check out my non-pharmacy related items. Extremely unprofessional staff that have inappropriate conversations in front of customers. One gentlemen the other day was checking people out at the photo counter and was calling customers dumb. Grabbed my card out of my hand to "show me something" and proceeded to tell me that the items "Candy" that I selected were bad choices. The store needs to train their employees better or get a hiring manager that knows how to vet people. Its embarrassing as a company."
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