DIOR Woodbury Outlet 808 Adirondack way, Woodbury, NY 10917

"There is a doorman who never opens the door; he just stands in front of it and does nothing. What is the point of him being there? My friend and I were expecting a greeting from him as he stood in front of the door, but all he did was gesture for us to open the door and didn't even say "hi". He didn't speak a single word to us until we made a purchase and left."

"Very minimal selection. They have nothing which is extremely disappointing!! Barely any shoes or purses, mostly clothing."

"Mike was my sales representative and he was just amazing! So easy to work with and so helpful. After trying on a few different shoes that just didn’t fit right I kept looking and finally found a pair that worked beautifully. He was so patient and kind and understanding. He never complained or even showed that it bothered him to keep putting away shoes that weren’t fitting me. He would give me great advice and suggestions. Finally ended up with a really superb pair of churches English shoes, I got the monks drop loafers with the tartan plaid. These shoes are my new favorites! And as Mike pointed out the quality of these shoes are going to last a lifetime. So happy he was there to help me. I will say that there was a manager there a woman, who kept interrupting him while he was helping me. And telling him to go help other people find some clothing for their children when his hands were full with boxes of shoes for me. I found this to be offensive and very unprofessional of her especially as a manager she walked past us a few times just looking at us didn’t smile or greet us. Definitely not management material and definitely not Quality person I would expect working for Dior! Definitely should not be a manager. There’s so much more that goes along with that kind of responsibility. And the grace and professionalism that Mike had under this type of ridiculous management was extremely telling of what a quality person he is. That manager sure did not provide a very good look for the store. The other people who work there were so pleasant even when we weren’t working with them they were smiling engaging and it looked like the team really worked well together. Which was a little surprising considering the manager that was there. The girl who helped me at the register was a charming woman of color young with a short cropped hair Super adorable and so pleasant and professional. I wish I would’ve gotten her name but she really shined and finished off the experience leaving me with a smile even after that awkward uncomfortable manager almost tarnished my experience. If I were to give advice I would say get rid of that manager and promote Mike or one of the other sales people to that position. It isn’t just running a store in the background or sending in what corporate wants it’s how are you conduct yourself in front of clients and how respectful you are to your team. She was not respectful at all to the people that were working there. And she was definitely not pleasant for someone coming into the store for a shopping experience to witness her behavior. But again I want to give big props to Mike. He was so wonderful and easy to work with and really cool under the pressure of her discrimination."

"The shoe section is amazing. There is also a bunch of the runway clothing. Otherwise, there isn’t a lot of options. Overall, the staff is very helpful and I would always go to look at the shoes!"

"Pleasant and friendly staff, Minimal selection of items in store, i.e. not a single handbag available to purchase which was disappointing. Decent selection of shoes with plenty more clothing available. My complaint was my purchase of shoes & earrings that I had shipped to my home- I was excited to finally open my package and when I saw the earrings, they were literally just laying on the bottom of the box not even placed neatly in a baggie or container. Dior, the least you could have done was buy a Glad sandwich bag or plain gift card box to place the earring in. I wasn’t even expecting the nice DIOR boxes but this was quite appalling. It basically was rattling and moving all over the box which led to the post being bent upon arrival. Very disappointing and expected more from a quality brand, especially as a longtime customer. Please next time take extra care of packaging of your products!!"