PT Solutions of Biltmore Village

"This has been by far the best PT experience I have had on my total knee replacement recovery journey! The whole team is knowledgeable and works with my schedule and needs. I’m going to be sad when I no longer have to go! Who can say that about their physical therapy!!!! Wish I could give them 10 stars!!! Thanks Eric, Jeff, Scott & Stephanie!!!! You guys ROCK!!!"

"Attempted to call to cancel an appointment due to a doctor recommending I hold off on the appt until I have an MRI test. After trying to convince me to keep the appointment I stated I would still like to cancel. After placing me on a hold they put a therapist on the line who then still attempted to convince me to keep the appointment so I could get started with the therapy along side having an MRI. I told them I understood this but would feel more comfortable with my MRI results before I move forward with the next steps. The therapist on the line said “so I just wanna let you know you are going against medical advice right now” I told them I understand and it was the choice I would like to make. The whole experience was very sketchy from the start. Why make it so hard to cancel an appointment? It is well within my right to cancel the appointment for any reason within a reasonable amount of time. Also I don’t need to be gaslit into coming to an appointment or made to feel like my choice is “wrong”. It felt more like they were trying to sell me physical therapy then actually listen to my needs. Will be asking my doctor for a referral to a different PT once I get the results."

"I truly looked forward to my visits with Anna. She and Rachel rehabbed my old hip and knee injuries, and got me back to running for the first time in years. They listened to my goals and set reasonable expectations. They challenged and encouraged me and have set me up for continued success. Everyone I encountered was friendly and helpful. It's a fun environment, with both the staff and other patients cheering each other on. I can't say enough good things about my experience with PT Solutions!"

"Extremely holistic, knowledgeable Physical Therapists. Example, they actually LISTEN and clinically RESPOND to patients! The facility is clean and orderly. The management is " on top" of things. The front end staff is welcoming, and "keeps tabs" in a very polite way on each patient's budget. I have made noticeable progress. Here is one of the videos of my therapy exercises my therapist made for me. I was not to be able to come for a while, so "Dr. Julia" made this for me to continue at home. I recommend, in the highest terms, this facility."

"My doctor sent me to PT Solutions in Biltmore Village to address knee issues. I worked mostly with Julia, but also with Anna and Rachel. All three therapists were great. They pushed me hard to improve strength and flexibility, but were supportive and kind and made the experience really positive. The facility is well equipped, clean, and modern. All of the staff members are great. I have recommended them to friends, and would not hesitate to go back when needed."