Mattress Express Evans Mills 26411 Johnson Road, Evans Mills, NY 13637

"Joe was great to work with and got us in a great bed at a great price. We appreciated his knowledge and he answered all of our questions. He was not pushy and gave us the options available. Thank you for working with us Joe!"

"Joe was the salesman that helped us and he was awesome! He’s knowledgeable, helpful, and above all, pleasant to talk to! If you’re looking for a new bed, talk to Joe."

"I am writing this review to emphasize the importance of thoroughly considering your mattress purchase. Take the time to ensure it meets your expectations before making the final decision. Despite what I believed initially, after spending thousands of dollars, I find myself despising the mattress and struggling with back pain, preventing me from getting a good night's sleep. After a week, we contacted the seller with the sincere desire to return the mattress and revert to our old one. I particularly appreciate the adjustable base and wish to retain it, but unfortunately, we are stuck with the unsatisfactory mattress. While there is an option to trade it for a pricier alternative, I found none to my liking. I am reluctant to play a risky game with my back, potentially ending up with a higher payment for a mattress I do not desire. I am yearning for a more straightforward return process. Ideally, the ability to return a mattress after the first night, even with a nominal fee, would be a fairer policy. The current situation feels unjust, as I am reluctant to spend the next two years paying for an unused mattress that causes discomfort. A more customer-friendly return policy would greatly improve this experience. Possibly shopping somewhere with a better return policy than here would be best."

"Great service! Bud Smith was very knowledgeable and patient. You could tell he really wanted me to choose wisely from their immense selection. Once I settled on a model he made paperwork and delivery easy. Buying a premium product seemed daunting but your sleep is very important to your overall health. I’m more than happy with my results. Shoulder and upper back pain are fading. I recommend going and giving Bud Smith your service. You won’t regret your decision."

"Recently purchased a sleep number bed from Joe Sharlow. Absolute best price, best customer experience and customer service anywhere!! 5 stars all day! Don't waste your time at any other store. Go see Joe at mattress express!"