Carhartt
1 Crossgates Mall Road, Albany, NY 12203
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
11:00 AM - 6:00 PM
Photos
Location & Phone number
1 Crossgates Mall Rd, Albany, NY 12203, United States
About the Business
The Carhartt Store at Crossgates Mall in Albany, New York, is a clothing and shoe store conveniently located at the junction of I-87 and I-90. The store pays homage to Albany's history as a center of trade and transportation, with subtle nods to the railroad industry. Opened in April 2012, the store caters to the hardworking individuals of the Capital District while upholding the values of the Carhartt brand, which has been around since 1889. Visit us to experience the Carhartt legacy firsthand.
Reviews
"The people that worked there are wonderful .the only thing was the store needs a big and tall section. I can find everything perfectly online. But I want to try it on in the store.."
"I had an incredible experience at the store thanks to the exceptional assistance provided by the store ambassador Brody. His knowledge and dedication in helping my husband find a Level 3 warm coat were impressive. He went above and beyond to ensure we found the perfect coat that suited my needs. His friendly demeanor and expertise made the shopping experience enjoyable and stress-free. I highly recommend this store, especially with such fantastic individuals like the Brody who prioritize exceptional customer service."
"The store itself is great. We love the Carhartt brand.. however the associates that work there.. are blatantly rude and have terrible customer service.. Specifically the associate Danielle.. she has the worst customer service I have ever encountered. The hours listed on Google, their store door and their phone number recording are all wrong.. Every single place the hours are wrong.. it's a shame that not one person has tried to have it fixed or corrected... Employees just state.. it's not their problem.. and advised me to call the corporate office. When I asked for that number the girl stated she doesn't have any idea what it is and she doesn't care to even look. Will be looking for a new Carhartt location as the Crossgates Mall one is filled with rude and poor customer service employees."
"Chris was insanely helpful, very knowledgeable, and a down to earth guy. He helped us pick out boots and explained all the differences and helped choose the perfect fit for my fiancé! The store was also clean and stocked wonderfully. Definitely visit this location and look for Chris!"
"Great layout and great quality items but lacking very much in sizes. Tons of a few sizes and none of other sizes."
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