Eastern Mountain Sports

Albany, NY 12203

● Closed

4.1 109

Hours open

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Location & Phone number

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Hours open

Monday:

10:00 AM - 7:00 PM

Tuesday:

10:00 AM - 7:00 PM

Wednesday:

10:00 AM - 7:00 PM

Thursday:

10:00 AM - 7:00 PM

Friday:

10:00 AM - 7:30 PM

Saturday:

10:00 AM - 7:30 PM

Sunday:

10:00 AM - 5:30 PM

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Location & Phone number

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1475 Western Avenue Stuyvesant Plaza, Albany, NY 12203, United States

518-482-0088

ems.com

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About the Business

Eastern Mountain Sports is a premier outdoor retail institution located in Albany, New York, United States. Specializing in all things outdoor adventure, this store offers a wide range of products including bicycles, clothing, shoes, and gear for outdoor enthusiasts of all levels. With a commitment to providing high-quality products and expert advice, Eastern Mountain Sports is the go-to destination for all your outdoor needs. Whether you're hitting the trails, climbing mountains, or simply exploring the great outdoors, Eastern Mountain Sports has everything you need to gear up and get outside.

Reviews

JBG:

"The prices are a bit high but the customer service is top-notch and well-trained"

1 year ago

Charles Walton:

"I came here to shop for some mess and water filtration supplies. They have a fair selection of mess gear in a variety of formats, from a couple main brands. Prices were very much in line with expectations. There is a very wide selection of utensils, which is appreciated. Sadly, there is not much by way of filtration solutions, but the display rack was kind of sparse - maybe some items were sold out...? I was somewhat disappointed to see an almost 50% "markup" on a couple Sawyer products. Staff were genuinely exceptional."

1 year ago

Janelle Gustafson:

"Incredible customer service. Someone picked up the phone right away and checked to see if the item I was looking for was in stock. They had solid sales on various brands. Side note: in response to Hiker2023's post. If you're an EMS member, they should have all your purchases stored. I've been a REI member for over a decade, but the nearest REI store is 80 something miles away."

1 year ago

Luyanda Pieterse:

"Decent products, a little pricey but that’s what you’ve come to expect when shopping for these type of products. Over all my biggest concern was the terrible customer service. And to be quite frank, most likely racially motivated as there were numerous customers, white customers, who received service. My family was in the store for about 20 minutes and not one person helped us or even acknowledged us. Very disappointing and I will not be returning to this location any time soon."

almost 2 years ago

Sarah K McMillen:

"My fiancé and I are Deaf. We came in the store to buy a few things. I asked one item to be shipped to home due to a minor tear in the jacket at the store. However, afterwards a payment for this particular jacket, we had a miscommunication with the cashier because of cultural differences. We tried to gesture with the cashier about an issue with our purchase. He just blankly stared at me. It felt like he was pretending to understand me. We also communicate through typing on the phone. It was as if the younger generation has a much weaker reading comprehension those days… This led to some confusion. So the manager found solutions. So we come in the following day to pick our items up using Affirm’s virtual card. With the manager’s notice to hold, all went very well and was glad to use some discounts. Thank you, Mr. Manager!"

almost 2 years ago

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Eastern Mountain Sports

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