Washington Duke Inn & Golf Club

"Recently my company had a retreat here and the food and beverage staff was excellent. Unfortunately a bunch of our company vehicles were broken into and the hotel management and front desk staff acted like they could care less. Very disappointed in the way they disregarded the situation."

"My son and I were going to a Duke basketball game. The hotel is great. Pool, hot tub, exercise area all great. The hotel staff treated my 5 year old like a celebrity. The location is easy walking distance to Cameron Indoor. Top notch food restaurants within the hotel. Can’t wait to come back."

"Excellent tea time flavors & hand appetizer s . In one of the beautifully decorated rooms in back. Waiter was excellent. Other then a bit costly ambience was great & fun with our group of ladies.."

"We recently stayed at the Inn for three nights and we were pleased in every way. In the interest of full disclosure, we did not pay for our rooms as my husband was a guest of Duke University. I can say without hesitation however, that I would spend my own money to stay here and would recommend it. The rooms have little touches that were much appreciated including a notes blotter on the desk and a well thought out bathroom design. I didn't have a full meal but had a steak sandwich on the terrace, which was one of the best I've ever eaten. My husband loved the blush cocktail so much he had two back to back. But the real star of the hotel is the service. The porters in particular, were so incredibly helpful and thoughtful. While in the car about to leave, Danny asked us if we wanted water for the drive and offered to take out any empty water bottles we had. That's the kind of warm service that makes guests feel special and creates repeat customers. Kudos to everyone for making our stay special but also easy."

"Update 2: My stay at the Washington Duke Inn was fantastic from start to finish. The front desk staff was friendly and professional and made check-in quick and pleasant. The lobby was a beautiful and welcoming space. My room was spacious and very nicely furnished. Amenities included a Nespresso coffee machine. The bathroom had elegant & modern finishes. Everything was very clean and orderly. The room was a very quiet and relaxing space. Breakfast was delicious, and the service was good. Update 1: The Director of Special Services contacted me shortly after I left my initial review and helped me resolve the issue. The customer service was outstanding. Initial review: I called reservations. The phone rang for over 40 minutes and they never picked up. I then called the main hotel and they just transferred me back to the non-responsive reservations line."