AutoZone Auto Parts

"Excellent customer service! Yesterday morning my windshield wiper snapped off. After a very difficult day dealing with funeral arrangements, I finally went to get a replacement. They replaced the broken clip and put it on for me. The manager of the store was outside. I turned on my wipers to check them and the blade was fine, but Alex said "What is that noise' a banging noise that I have driven with for nearly 3 years and multiple blade changes. No one could ever figure out what it was, I just lived with it ever since I changed the manufacturer blades. 'That just isn't right' both of them agreed. They went inside and decided to replace both blades with an upgraded version of the ones I had on. Guess what? No more banging noise! They certainly have my future business!! Thank you Alex and staff for making my day better! Making my future drives SO MUCH BETTER! you deserve a 10+/10 rating!!!"

"I walked in and got in line (what I thought was the line), and a worker immediately asked me how he could help. I wasn’t in the store 10 seconds before Aaron offered to help me with getting a new battery for my Lexus. This young man made my day, and I told him so. He tested my old battery, explained the problem, gave me price estimates, then went ahead and replaced my bad battery with a new one. I was in and out in 30 minutes. I tried accomplishing the same thing at Firestone the day before, but they made me wait 3 hours (with a scheduled appointment) and never even touched my car. Big shout out to Aaron at the Autozone location in Depew, NY on Walden Avenue!!!!! Thank you so much for your help and your professionalism."

"My light went on today, Monday at 4p.m and I stopped at Auto Zone in a rush in the middle of a poring rain. There was I believe the only African American guy at the register close to the window. He came with me right away. He looked at the dashboard and checked everything. For no more than 2min he figured out that the engine oil was low he did everything for me. I would like to thank him from the deepest of my heart that he was so wonderful and personable. That was in the middle of a poring rain. Please, recognize this wonderful gentleman his care of customers and the PIECE of MIND that he gave me to go on with my day. 09/18/23 I should have taken his name and mention it but everything happened so quickly and the rain totally made me go in a rush and not think about that, which I apologize. Thank you again for your care!!!!"

"Quick friendly helpful service. Good attention to detail.....jug of oil was leaking, he noticed and replaced it immediately before checking me out. Made sure I didn't get any on me and even offer hand sanitizer wipes to wipe my hands just in case."

"A relaxing and well-stocked store. They were wonderful and instantly helpful to me and my family. Very patient as the key fob batteries were slippery and the little buttons came out and they made sure it was put back right and functional. So nice the whole time! I was trying to leave them a tip and they said they don’t take it and it’s all part of the process."