Joe Basil Service Center

"AWFUL!!! I wish I could give them ZERO stars!! My husband’s 6 year old truck that he bought here new, transmission went. Joe Basil of course found “ corrosion” on the transmission lines so the warranty was voided. Really how does a transmission go on a 6 year old vehicle?? It just passed inspection there too. The truck was towed to Joe Basil and it sat there for 8 (EIGHT) days before anyone even looked at it. My husband would call and just receive a text saying “ it was in line” really ? Eight days?? They had no loaner vehicle available we were told there was a wait list for that too. I went there twice to ask about the vehicle. Once was early morning and there was about 6 service salesmen at their desks. No lie I walked in and out of the 6 men there 5 were stuffing their faces with doughnuts!! Let’s just say none of them really needed to be eating any doughnuts. The man that waited on me was rather large. When I walked outside and peaked in the service garage I noticed workers standing around smoking cigarettes. Maybe this is why it took them 8 days to look at my husband’s truck. They are too busy eating doughnuts and smoking cigarettes. Joe Basil must be paying a small fortune in health insurance for their “UNHEALTHY“ employees. I’m so happy I bought a Toyota. They get you in the same day, and given answers. I DO NOT RECOMMEND this dealership or service center!! Stay far away go somewhere else!!"

"i took this lemon truck to them for a brake issue were the braked wouldnt stop the truck do to a service bullitin if the air pump failure to whick could have killed me and my grandchilfren ridding in the truck. they told me ill still have to come up with several hundreds of dollars to repair it . they put the faulty part in the truck and want us to pay . they robbed my brother on his truck after 3 weeks the egine went they made him waite over 3 months to fixe it. they should be shutdown they are dirty shady dealership. and know i am suing this company for endangering my life and refusing to fix there junk vehicle"

"Fast, friendly and Great Customer Service. Definitely recommend."

"Was there with my Equinox Friday because I had a other tire split on me. 2nd one in about 2 months. Was told that day alot of Equinox's are having flat tires. Was told the last time I was there that they're having problems with the certain Michelin tires that are on the Equinox. The first time I was there I had new tires put on same brand and the new one split. Is anyone else having problems with these tires ?"

"Some auto shops can be sketchy, especially some that are connected to the guy that sells you the car. So far I've found honest customer service and my vehicle hasn't shown any issues post services. It is a new car and the services I've received are connected to the vehicle purchase I did last summer. Though so far great efficient service!"