Mr. Tire Auto Service Centers

"Whether it is a scheduled appointment or an emergency stop in, Mr. Tire is always accommodating. Sylvia at the Depew location is always friendly & informative! I used to go to the dealership for oil changes, brakes & tire rotations but after a missing lug nut incident, I switched to Mr. Tire. I would never go back to the dealership for my truck care!"

"I highly recommend this location for all you're repairs friendly respectful and very understanding from the manager Tim right down to the service technicians. First Class Service At Mr.Time!!"

"Terrible experience with Mr Tire's finance company that they use. Sylvie assured me it was quick and easy to finance my repairs through their company. "Everyone loves it and you just pay it back over 12 months" so I financed $900. Fast forward 12 months, I call the finance company to get my final payment amount, & they tell me I owe them $985 (more than I even borrowed after making 12 on time payments) then the phone operator laughed at me when I asked what the interest rate was and told me 194%!!! At this rate it will take me 4 years to pay it back, and the $900 I borrowed will be $4500 by the time I'm done paying it back. When I informed him that was illegal in NYS, you can only charge up to 36% interest, he again laughed and said "it's a good thing I'm in Colorado then " & hung up on me. All further attempts to call the company go unanswered. I of course blocked my debit card that day, and the next day they reported to all 3 bureaus that I had never once made a payment on the loan so my credit score dropped 150 points in one day. Over a $900 loan!!! Consequently my home equity application was denied due to poor credit. A simple car repair has ruined my life. Thanks so much Sylvie. Really helpful. I highly suggest you don't go here, or if you do at the very least don't finance with their EZ Pay finance company, and don't listen to Sylvie who obviously is un-informed at best about what she is talking about. 10/7/23 Your generic, "Thank you for letting us know about your recent visit" reply to my review, was both unempathetic to what your company has done to me, and insensitive to the content of the review. Try harder next time."

"I called for an oil change, but asked about something else. They were able to get both fixed, and even taught me about what the issues were. Excellent customer service and excellent staff! I've gone there for a couple years now and they are fantastic! The only possible downside is a smaller amount of staff leading to slightly longer wait times, but what are you going to do. I'm never in a rush, so it's no big deal. I decided to wait in the lobby for my repair and they were very cordial and nice. The manager was very friendly as well. There were I believe three people working when I was there, and they were all friendly and great. I truly trust them with my vehicle."

"I had such an amazing experience with Mr Tire. I was able to easily make an appointment to get a same day inspection. The service was awesome! Every employee I interacted with was helpful and nice and they got me in and out within a half hour"