McDonald's 6098 New York 37, Massena, NY 13662

"This place is open till midnight but I have gone here twice the last month and both times my food was horribly old. I usually get a spicy McChicken and mcdouble when I go. Both times the chicken isn't edible because it's impossible to chew from sitting in the warmer over easily multiple hours. They also didn't make the mcdouble right. Both times I have had this experience. Go to main St if you need to go to McDonald's cause this one isn't it."

"I dont have high expectations for McDonald's but didnt like my experience yesterday at all. I ordered a big breakfast and had canadian bacon instead of sausage. It was cold. Im not even sure it was warmed. As im pregnant and worried about listeria on cold meat I could not eat it. The scrambled eggs had black in every bite so I could not eat them. So I paid $7 for a biscuit and hashbrown. I know not to complain about food or people will do nasty stuff to it so I didnt even make an attempt. I did go in questioning about the hot cakes (I haven't had a platter in years and thought there was only one option for big breakfast that comes with hotcakes) but apparently not. When I asked the manager that came up she did not offer me anything to upgrade (my years in customer service would of had me ask the customer if they wanted me to refund and upgrade to the one with hotcakes and just told them in the back to only send up hotcakes) but I guess it was a high expectation. I will never chose this McDonald's again myself..."

"How can you CONTINUALLY FEED 2 People in a SPOTLESS ENVIRONMENT , be served by all the individuals there that you would be very happy to have as YOUR NEXT DOOR NEIGHBORS , wisely use Your McDonald's App each time for some GREAT FREE BONUS POINT FOOD , listen to great music , wash up in Lavatories clean enough to perform hospital surgeries and ALL WAYS LEAVE THIS SAFE FACILITY KNOWING THAT IT WILL ALWAYS BE THERE WITH THE SAME INTERGRITY AND FRIENDLINESS ? By the way , all this for about $12.00 DAY IN AND DAY OUT ! NO PLACE CAN COMPAIR !"

"It’s a hot day so we got the new lemonade and the girl in drive-through tells us to pull up. (Understandable) But only so they had more time to mix our lemonades with water. If I could rate this 0 stars I would."

"The restaurant was busy when I arrived, but the staff quickly took my order and had it ready in just a few minutes. -I ordered a Big Mac meal with a side of chicken nuggets and a Coke. I was impressed by how quickly my entire order was ready. -The food was very tasty and fresh. The Big Mac had a generous amount of sauce and toppings, and the bun was soft and fresh. The nuggets were crispy and flavorful, and the Coke was nice and cold. -The staff were friendly and professional. They greeted me with a smile and made sure my order was correct. They also checked back with me to make sure everything was to my liking. -The restaurant was clean and well-lit, and the seating areas were well-maintained. I felt comfortable and safe eating there, even in the middle of a busy lunch rush. Overall, I had a great experience at McDonald's and would definitely visit again. The food was delicious, the service was excellent, and the restaurant was clean and well-managed. If you're looking for fast and tasty food, McDonald's is a great choice!"