Kiplin Auto Repair Center 3515 Brookshire Boulevard, Charlotte, NC 28216

"They help me get a car in my time of need when I needed one. Very compassionate... Just an update 4/29/22- I just recently found out my car had water damage before I bought it. Just some advice always check the Carfax before you buy a car. No one told me that the car was water damaged, but I was wondering why when I saw the car the seats look like it had dirt or sand in it. So when I got the car clean, the person who cleaned my car told me he found dead bugs he said it looks like your car had been underwater which probably had been in a flood. I didn't tell him that I thought that the car had been water damaged, he saw it for himself. He also said that when he tried to clean my seats that it was a lot of sand and or dirt in my seats."

"Do NOT go here. My sister got a car from them in May and has has issues ever since. She hasn't had cold air and she took if to be fixed they still couldn't fix it until she eventually gave up, then she took the car for tune up and was told the issue is her core packet and that her current parts were old broken glued together and rusty. My sister called and so did my dad and days passed with no one willing to assist. We should of known when they had her lie abt the amount she put down on the vehicle. Don't go here even if you're desperate. Not worth the headache. Oh and they lie on the responses to make it seem like they try to be customer service friendly. 6 months in and has a issues since she left the lot!"

"Stay way! These ppl only want your money and will put you in anything to get it. No matter if the car has problems or not. They won’t fix it and want you to make payments on cars that won’t last. Do not go here , i wish i could give zero stars. Also the company just replied lying abt a part costing 80 when my car has several issues. Including the air never worked and now a core packet that i have to buy bc mine was originally put on using broken pieces. I called and so did my dad and no one was willing to assist. Stop lying . Unprofessional crooks. Everything they write is a legit LIE"

"This place is horrible. Do not go there. I got a car from them in December 2015. The transmission light came on on the way home. Took them 2 months of me calling to get it fixed...and I had to beg them to do that. The office workers are ghetto. Water was leaking through the roof of my car, and when I sent pictures and told them...Sara (Operations Manager) said that she would get it fixed. I broke down on the side of the road because there was water in my tank. Researched it and saw that it could happen from the water leaking...James (Owner) tried to blame it on me and then said he had to investigate it. Meanwhile, I had to get a loaner car. The loaner car broke down on me the next day (REALLY). After sitting on the side of the road for FOUR hours waiting for their tow truck to get their and missing ANOTHER day of work...Sarah then told me that she was so sorry, and that she was going to cancel my loan and refund me my money because of all my trouble. She even gave my husband the tool to take the tags out, waited for me to clean out the car, and told me that she would turn in my tags. I have text messages and everything from her telling me that she canceled my loan after that. They have me 250 dollars back (after the check got lost in the mail) and I literally had to go through the finance company and let them investigate it. they actually told the finance company that I ABANDONED a car that they told me to leave there. And said that they were repairing it for me and I never picked it up!!!! I finally got a call from the finance company on yesterday, stating that they will cancel my loan, because everything was sketchy on their part. (meanwhile I still get calls from them asking me if I would like to purchase a car) they false advertise, and they will approve you for cars that aren't even ready to be sold and have you waiting for what seems like forever. Please don't go there. They are horrible. I wish I could rate this was 0 stars...smh"