NAPA Auto Parts

"Let me start with what I would have found helpful in a review: this location does not help change car batteries. Ordered a battery online and it was ready to pick up quickly. Battery was expensive, but not more expensive than anywhere else. C’est la vie. When I went to return the core, I had to stand in line for 13 minutes because the party in front of me was going back and forth about which item to get and weren’t courteous enough to step out of line until they figured it out (nor did the single associate who was working offer to take care of me on a different register when it was very clear that I was there to return a core)."

"Thanks so much to Warren at the NAPA store who was very patient with me in identifying the correct belt for my motorhome engine, and also finding the belt lubricant we were looking for."

"They had the OPEN sign on but the doors were locked and no one was inside. I came during their open hours on their sign."

"They will take your order. But help is a bit less than satisfying. Not always. But..."

"This positive review is specifically for Derek, the assistant manager, who was very helpful and informative, and the other tall gentleman who held the door for me on my way into the store and helped me put my newly purchased batteries in my trunk today (3/21/23). Hopefully the female employee who I spoke w/ by phone earlier today (who hung up on me mid-sentence as I tried to explain the specifics of the order I requested yesterday when I called to check if my items had come in, and got my name wrong due to not listening well) can take a lesson from Derek and the other tall male employee who were very helpful, professional, and showed kindness/understanding today. A sincere thank you to these professional gentlemen for their assistance after I was frustrated with my previous treatment from your female counterpart."