Gupta Psychiatry - North Raleigh

"I came here on my own volition. My advice is to please not become a patient here. I kept getting put on medication. Each with their own issues. It was understandable at first, but after. I was taking several and was concerned with my mental health. I asked to take some down as it’s starting to worry me. I’ve also had the same diagnosis for years. Hannah the nurse, first got hostile with me when I was asking about advice that my therapist gave cause she was worried bout my well being. Then this nurse tried to diagnosis me with something. When I asked why she was doing it because her ex husband had it?! . The nurses were always 20 or more minutes late. They tried charging my card every possible chance they could find. I stopped going to them a year ago. And somehow they still find reasons to have a balance for me to pay, and try to charge every few months. I’m not saying it’s not a good place to go. im just trying to say it’s not good to go here."

"I absolutely adore Lora. She listens to me and really tries to understand and get my medications right so I feel better. She has been nothing but a pleasure to talk to. Always cheering me on and happy for me when I am doing well. She asks me questions about previous conversations and cares about my life in general. I’m grateful to have found Lora and Gupta Psych. Thank you to the whole staff there!"

"I went to Gupta for two months or so. They encouraged using the patient portal for essential communications especially regarding medication management as you’re starting out and finding correct doses. The first person I worked with let me run out after just two weeks and didn’t respond for over a week - then silently just moved me to another person where I’d have to start through my history again. I would also call the front desk but this was a dead end too. The second provider I worked with emphasized finding correct dosage then would be dismissive when I messaged about what dose was working. Then he sent me on a wild chase calling pharmacies about their stocks of different strengths. When I finally followed up about availability somewhere he would not do anything and told me to speak to my original pharmacy about their supply management. Who places that kind of burden on a new patient? Or does that at all? Communication all around is awful and a great burden is put on the patient to do things I’ve never personally had to do before- often not being helped in long run anyway. Again this was just a two month period, I can’t imagine having to work with them longer."

"Had a 4pm appointment. They called me and told me my provider would be 20 minutes late. It’s now almost an hour and a half later and not a call. Nothing. I called over and no apology nothing, just “sorry now it’s too far past your appointment time for your provider to call”. So was I ever going to get a call telling me the appointment was now fully cancelled? This is crazy. They’re late almost every appointment and think it’s just ok not to contact back someone who’s waiting on their doctor. Honestly so rude. Maybe apologize? Thanks! Thank you for reaching out. Changing to 3 stars."

"Gupta Psychiatry has been amazing! Dr. Gupta and the other providers I have seen have been attentive to my care and really listen to me when I bring up issues I’m having whether it be with my treatment or my condition. I wish the communication was a bit better between me and the office but also between the different providers, I feel as I have to repeat my health history with every appointment. However, I would recommend this practice to anyone!"