AFC Urgent Care Monroe Rd. 4128 Monroe Road, Charlotte, NC 28205

"Such a seamless, quick and efficient visit for my son, who wasn't feeling well and obviously wasn't super happy about having to go. Dr Owens was receptive to my questions, very relaxed and made it clear that he would tend to my son for as long as was needed, if we were worried about anything else or had more questions. Front desk was super kind and helpful. We were in and out within about 30 mins for a strep diagnosis. The rapid test took just minutes and my son's prescription was immediately called in."

"After 5 days of drainage and not being able to talk I was taken within the hour of calling. The online form filing worked well also. They were very nice and did the testing for RSV, fly and Covid. No positives. They were thorough and professional. A seeming repeat infection on Jan 27 proved positive for Covid and I was in and out in a short period of time. Very professional, courteous and kind. Thank you!"

"The receptionist was very friendly, professional and helpful to answer all of my questions. Nurse Practitioner Kerri Perry was knowledgeable and prescribed medicine for my mold exposure. It was the first time I got a good night's rest after suffering for 2 months. You helped me and I appreciate it immensely. Please continue helping sick people and your bedside manner is valuable and welcomed.The facility was clean, organized and created a wonderful environment when you are sick. Thank you!!! Keeping up the great work!!!"

"The worst, most unprofessional experience I’ve had at an urgent care. I can tell why the place was completely empty when I walked in at lunch time. They operate with ONLY ONE MEDICAL PROFESSIONAL !!! An URGENT CARE !!! No nurses, a patient coordinator in slacks and a button shirt took my vitals and gave me my flu test.(he was very nice so no disrespect to him) Results were negative. How do I know he even knows how to properly administer a flu test when he isn’t a medical assistant ?? While I was waiting 30 minutes to receive my flu shot , I over hear the ENTIRE PHYSICIAN VISIT THROUGH THE WALL! HIPPA must not be of importance here. I heard the Dr tell the patient she couldn’t get certain care because they were out of the supplies she needed, pretty sure she was Pregnant. Then the DR. (Or probably a PA or NP knowing them) COMES TO SEE ME and tells me they are also out of flu shots !!!! What type of business is this ??? They’ve been open for 3 years so it’s not a new establishment. Do not waste your time. It looks empty FOR A REASON! I can’t imagine if the office was full, what type of nightmare it would’ve been and how many insurances they would’ve billed for care the patients didn’t even receive. Go to Atrium or Novant where they have basic supplies."