Urgent Care in Charlotte NC | First Care Medical Clinic

"My first time here..check in was easy and very friendly as well as when you get weight check n blood pressure..my PN was awesome..friendly n caring ..n the flobotinist was gentle n did a great job!!! Very impressed ..I read reviews that was bad n I don't understand ..this was a great experience...5 stars..keep up the good work!!"

"The whole staff including NP was great, attentive, thorough, kind, and patient. I had a pleasant experience except for a long long wait. First in the waiting room and then inside for the NP. It took me 2.5 hours total for a simple visit. Maybe it's normal when it comes to medical services, I thought it was very long."

"This place is completely so terrible I truly feel bad for the check in lady and the assistants. I walked in, Someone came in after me who had an appointment. Okay no problem. She was taken back. The lady who was checking me in was told to have me pee in a cup in the front waiting room. I was not taken back and then proceeded to the bathroom in the back. She asked me if I still wanted to see the doctor upon the test coming back negative, when clearly yes I do, that was my entire point of coming in to begin with because my tests at home say otherwise. I see the doctor and she’s hiding behind the wall telling the check in lady that she isn’t taking walks in and if I want to see her I have to come back after her lunch. So I asked the lady helping me what was her name because I couldn’t believe what I just witnessed or heard. She asks me if she can go back and talk with her. I said sure. She comes back and then all of a sudden claims she feels like she is about to pass out. Lol as a doctor if that’s how you really felt, you would have not came in to work at all that day. Not only that, I watched and heard you tell the front desk lady I could come back after your lunch and if you really were not taking walk ins, you would of never had me pee in a cup at all. That doctor’s name is either Taylor Messinger or Tatum Messinger. Upon asking I swear I heard Tatum but the piece of paper I was given says Taylor. So to whoever ms. Messinger is. Do better. You don’t deserve a doctor title."

"Do not go here! I went twice. They are unprofessional and keep you waiting. I was told my insurance was accepted the first visit but my second appointment a few days later was cancelled because they said my insurance was no longer in-network. But when I checked with my insurance, they said this location is in-network. So what’s going on??? On top of that, I’ve called the place two times last week and no one returned my calls even though I left voicemails. Today I called twice and the first time they said they would transfer me then the call ended. The second time no one picked up and I had to leave YET ANOTHER VOICEMAIL! Not a single one of my calls was ever returned so I was forced to go in person to get help for something that can be done over the phone. On top of all of this, the people there are incompetent, they recorded both the order of my first and last name wrong and the wrong birth date. And they scheduled another appointment without my knowledge or consent. But wait there’s more! They still haven’t faxed an urgent doctor’s order I requested yesterday. I literally can’t get the medical care I need because I keep having to contact this horrible place and they take forever to do anything. Forget calling, you literally have to go in person to make them do their job. I’m actually in shock at how incompetent this place is. Go anywhere but here. Worst experience ever. I’ve never had such a terrible experience with an establishment in my whole life."

"This place is dirty. Scheduling for an appointment here is terrible . Their was no lock on bathroom lobby door. No medical pamphlets in the room. And dr. Regenia was very persistent. And not hearing my complaint. And would not give me a doctors note to return back to work. (I never want to be seen by her again. ) only my premier doctor Benedict OQuavika. And return back to my Monroe location where it’s better over there . I only give 2 stars for CNA Jessica who was very kind, caring and Professional. She need to find a better Location to work. Best wishes to Nurse Jessica."