Petfolk Veterinary & Urgent Care

"It's really unfortunate that Petfolk has an opportunity to make such a difference in the lives of our pets, yet they choose to run it poorly. We only get so much time with them and I honestly feel like this place will cause us to lose more time with our pet. You never get the same doctor because they all rotate locations. It's always a different person seeing your pet and it allows the margin for error to increase. There is no feeling of trust or connection with each doctor because all of them are different. You have ZERO opportunity to build rapport with the vet and allow them to know your pet, their habits and behaviors. So another completely different doctor may see or do something else or miss something. Every vet is different so the standard of care varies tremendously. We had gotten a diagnosis in July of last year of kidney disease. We switched to the renal prescription diet and our cat was still having digestive issues.They took him in for fluid treatment for 2 days and forgot to give him antibiotics for a urinary tract infection that he had. Which is ridiculous considering he already has kidney disease. My husband had to remind the girl 3 times. They recommended we give him additional medication to help and it turned out what we gave him made him worse and should not be given to him. I dont want to forget how we brought our other cat there for a regular check up and they messed up the test. We didn't get the results and the called me two weeks later on the day of my wedding. When I told the girl I was getting married that day and asked if she could call back she continued to tell me how they messed everything up. I had an amazing experience the first few times I went much like the other people (At the Ballantyne location) but I have to change it. I don't like to give bad reviews, but be aware before you go to Petfolk. If you care about your fur babies go somewhere else."

"Amazing staff! No matter our concerns big or small Mr.Kitty has been treated with love and care. We have always been well informed about any after care instructions, never leaving an appointment/virtual with any lingering concerns. Always, always affordable and working with our financial needs is an added plus! Thank you all for loving what you do and making sure to spread that kindness to others and the fur babies!!!!"

"I have tried so many different vets, and my visit to Petfolk was by far the best experience I've had! Not only are they extremely friendly to you and your pet, but they communicate so well and are so thorough with the questions they ask. My 10 year old golden was seen by Dr Wilson and she was so kind and sweet to me and my sweet boy. The vet techs are all so helpful and kind as well. My golden is super friendly and everyone came in just to say hi and give pets. Truly a great experience and I'll be bringing my other dog here as well. Highly recommend to anyone looking for a comfortable, warm and welcoming vet to take their babies to!"

"Pet folk is great! My dog was very sick out of the blue. They were able to see him right away. Dr. Lesiecki is excellent. The team went above and beyond to get my pooch better. Adding to the last review my Miniature Schnauzer was sick another time. Dr. Wilson and staff at South Park were excellent. For follow up I saw Dr. Grant in Huntersville who researched my dogs case thoroughly. He’s very caring and explains everything in detail. Petfolk is awesome from phone staff to medical staff."

"The Veterinary Technician and Veterinarian were amazing! I was terrified my dog had a cyst that could burst and the Technician was empathetic and gave me vital information that reduced my anxiety. The Veterinarian was patient and answered all my questions without any judgment. My dog ended up being fine, however, I will never forget how kind and caring all of the office staff is at PetFolks. I bought the plan that allows you to have free visits and I have already saved money. It is totally worth the cost."