Byrd's Famous Cookies - Gatlinburg, TN

"Cute shop with lots of goodies. The lady giving samples was so rude and judgmental it was like she got paid in cookies and we were taking her cookies. The oatmeal cookie is delicious and I totally would have bought some but the lady was so rude I couldn’t get out of the store fast enough. Don’t have a 10 recommend going to a different location. UPDATED REVIEW!! Thank you Jeff and Michelle. I was able to speak with Michelle and express may concerns about my experience. I know she cared and was very apologetic. Michelle and Jeff are very professional and love their company. I know they too view feed back as a training opportunity. They will be sending me some samples which I will share a picture and video when they arrive. I look forward to meeting with Michelle when I come to town. Thank you for the great recovery customer service."

"The cookies are real good. I really liked the salted caramel flavored cookies. Samples are there to taste before u buy for all the flavors."

"I heard about this online and went and tried it. It was soooo cute. They had free samples of their cookies and we tried the regular chocolate chip cookies and the peach cookies. They were both very good so we went and made a box of a couple of new flavors as well as the flavors we enjoyed. It was pretty affordable to be able to pick cookies and take a box home. So fun and I would recommend it!"

"I like cookies. My girlfriend LOVES cookies. She immediately loved the samples these guys had and bought a bag without hesitation. Usually some thought goes into shopping with her, at least a couple minutes, so that's about the highest praise you can get. Wonderful service here, too."