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Holiday Inn Club Vacations Smoky Mountain Resort
404 Historic Nature Trail, Gatlinburg, Tennessee, United States
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About the Holiday Inn Club Vacations Smoky Mountain Resort
Holiday Inn Club Vacations Smoky Mountain Resort is a charming lodging institution nestled in the heart of Gatlinburg, Tennessee. Situated at 404 Historic Nature Trail, this resort offers guests a peaceful and serene escape in the picturesque Smoky Mountains. The resort features comfortable accommodations, top-notch amenities, and breathtaking views of the surrounding natural beauty. Whether you're looking to relax by the pool, explore the nearby attractions, or simply unwind in the cozy rooms, Holiday Inn Club Vacations Smoky Mountain Resort is the perfect destination for a memorable vacation experience.
Photos of Holiday Inn Club Vacations Smoky Mountain Resort
404 Historic Nature Trail, Gatlinburg, TN 37738, United States
Opening hours of Holiday Inn Club Vacations Smoky Mountain Resort
Monday:
07:00 - 23:00
Tuesday:
07:00 - 23:00
Wednesday:
07:00 - 23:00
Thursday:
07:00 - 23:00
Friday:
07:00 - 23:00
Saturday:
07:00 - 23:00
Sunday:
07:00 - 23:00
Reviews of Holiday Inn Club Vacations Smoky Mountain Resort
"This place is awesome. Centrally located, just a few hundred feet from the Gatlinburg Convention Center, within walking distance of downtown G-burg. There are two indoor pools, hot tubs, and an indoor splash park, plus an outdoor pool, spa, & gas fire pit. Nice gym and gathering room. The units are equipped with gas fireplaces, large whirlpool tubs, washer/dryer, and fully-equipped kitchens. Washer was a little noisy. Our balconies overlooked a creek/stream. As a HICV owner, I’ve always gotten great service, and this was no different. We booked two units for our family vacay and, after we checked in, asked to change one of the rooms so the two could share an entry foyer. Landon not only accommodated our request, he brought the new key fob bracelets up to us. This was our first time here, but it definitely won’t be the last."
"As a Signature owner I am highly annoyed and disappointed. Our room was not properly cleaned, and damaged items EVERYWHERE! Upon entering the Signature Collection entrance the entire hallway reeked of weed- the guests staying next to us were incredibly loud past 2am. Garbage disposal didn’t work, room phone didn’t work, lights in the kitchen weren’t working, the dining table and coffee table were FILTHY with stuck on food and finger prints everywhere- there was food and drinks left from the previous guest in the wine fridge, the curtains in the master were ripped… For the amount of money we pay this experience was such a let down. Great location though."
"So basically this program is a scam. I’ve been staying in Holiday inn every time I travel. And I have booked more than a 100 nights in 2023. One day I reviewed this call from them saying that I’m a good customer and they offered me a discount vacation stay for $295. I was cool with that and planned a vacation to Smokey mountain TN. When I got there they charged taxes for staying and I was cool with that too. The front desk employee said that I’ve to go to some meeting to hear about their time share program and they’ll give me about $300 cash back. But I’ve to go there with my family!!! I was wondering why they want them with me ?! Any way I told the employee that I can’t bring them with me. He said then you won’t be able to get the cash back. And I’m fine with that too. The hotel is absolute garbage. Broken fridge and broken coffee machine. I checked out and they charged me another $660 !!! They are scammers and I’ll make sure to report that to everyone I know. They just want to sell you Air. Don’t fall for that. You can plan your vacation at any hotel you want. Pay the right price for the right clean place. I’ll make sure not to be at any hotel they have . I’ll make sure that my friends and family not to step a foot in their hotels."
"It is true that they literally hold your keys and parking pass hostage until you submit to a sales pitch for a timeshare, which I can't imagine works on people like us just trying to check in after long drives with irritable children. That, and the other issues, are not on the hotel staff or the salespeople. The staff especially were awesome and pleasant even though I'm sure everyone is underpaid, understaffed, or over-pressured to sell. So it's the higher up people actually making good money off of the $1500 we paid for three nights who should address THOSE issues, which resulted in: -Some of the heated pools not being heated, apparently for a while now -a bunch of hair that floated up into the bathtub the first time we tried to use it -the whirlpool tub (a big reason we booked) not actually working -not having enough hot water for two people to bathe/shower fully in the same night (it ran out and didn't come back for hours, Though I guess I may have used more than normal after the hair incident.) -dryer not drying -again, the very unpleasant sales tactics, including whoever made the person at the front desk try to tell us with a straight face that she couldn't let us know which room we were in until we talked to the timeshare person, "for security reasons." It's possible that all of Gatlinburg is this expensive now, but I'll at least try somewhere else the next time we come because it was a lot of money to spend on something that was billed as a "resort" but didn't feel much like one."
"We are time share owners at holiday inn club vacations. Overall we enjoyed our visit. The property is older but well maintained. The room was very clean and had all the amenities you would need to cook a meal or do laundry. They have a small store to buy items if you don't want to run to the grocery store. The indoor pool, exercise room and hot tub were nice on the rainy days. The outdoor heated pool and hot tub were nice on the cool sunny days after hiking. There is an indoor water park that is for younger kiddos that looks fun. The location is top notch, close to all of the action of the downtown restaurants and shopping."
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