UNC Fertility: Raleigh-Durham-Chapel Hill

"I waited 3 months for an appointment and the day arrives. I waited 30 mins and nothing. I called before the appointment to confirm I didn't miss anything. They said no. Then it's missed. They didn't call me to tell me it was canceled because I didn't fill out paperwork. However I submitted paperwork BEFORE I COULD SCHEDULE! then I submitted again for a 3rd timr before the appointment! I read and followed the email they sent to me.the email also has some san fransisco number that I called that isn't connected. So sounds like yall need to update your emails you send to patients! Everything on my end was. To laugh and say yah no she isn't going to see you is beyond unacceptable when people like my self have tried so long to get pregnant and wait and your so beyond insensitive! Absolutely unacceptable! To never call me to tell it was canceled when I called 2 times before the appointment is not ok. A complete waste of my time. Don't bother!"

"Because of UNC fertility I have 2 healthy baby boys and one more on the way :) I can not say enough good things about the entire practice- the front desk are friendly and helpful, the nurses are knowledgeable and kind and the providers speak to you as a peer and work to ensure you understand what your medical plan and needs are. I would like to especially thank NP Anna Degolier, the first provider I’ve ever had who thought to check where my cycle was via an ultrasound before having me start a regime of medicine to help ovulation (I have PCOS) and in doing so, noticed I had a follicle which could result in ovulation (I was skeptical as we struggled for years and couldn’t convince without medication) and by a miracle, I am pregnant, no medicine and it is all thanks to Anna’s attention and treating me as an individual and not based on a prescribed course, this baby is all thanks to her and we are so over the moon :)"

"If I could leave negative stars I absolutely would. There is only ONE doctor here (Neil Perry) and she works occasionally at best. I recommend staying far away from this medical practice unless you like living a nightmare. Medications were prescribed and un-prescribed without any consideration to me - the patient. Lab tests were ordered and she never went over the results. I waited WEEKS for a call back concerning a problem with a medication - I’m still waiting because they never called back. Ever. There is no real level of care here. I would like to say that there’s ONE employee here who is helpful and wonderful - Reagan. Hundred of dollars and MONTHS later, I still don’t feel well and have had to start over with a new fertility endocrinologist. To anyone considering going to this medical practice, do yourself a favor and run in the other direction. As fast as possible."

"I am a patient at UNC fertility and extremely happy with services I have received so far. As a health care professional myself I couldn’t have asked for anything different. I had Reagan as my nurse throughout my IVF process and trust when I say she is good, compassionate ,knowledgeable and follows up effectively. Now why would you get a different doctor if you can get Dr Neal Perry. She is awesome, cares for her patients and most importantly very knowledgeable and skillful. I have been happy throughout my process. They all gave me adequate education and information regarding this process and everything when well. I am greatful. Front desk, every-time I walked in the door, she called me by my name, how wonderful is that. They actually know their patients. It’s not just numbers to them. I love it Lovelin N and Fai F"