DEFY Charlotte 8116 University City Boulevard, Charlotte, NC 28213

"This is one of our favorite places to go. The staff and friendly and welcoming. It seems like there is something new and exciting each time we come! Mandy was so helpful in getting us set up and ready to jump for the day!"

"0/5 not 1. Mega disappointed in this place. We went yesterday and spent over 30 minutes trying to get tickets (not waiting in line, this is literally the amount of time it took to buy the tickets). Not only did we get overcharged by $47.97, but when I called to see what this was all about I was given 2 different stories. “We have you a group rate for 10 or more jumpers.” When I stated that we had 7 jumpers, “Oh, well at this location we do group rate starting at 7 jumpers.” Not sure if she realized she contradicted herself within seconds. Mind you, the receipt says 10-29 jumpers is for a group rate. Perhaps we should adjust this on the receipt if 7 is actually accurate? Anyway, if you look up defy gravity’s policies, 2 and under are free with paying parent. We had 3 under this age. So, those other 3 jumpers that we were charged for should not have been charged for due to us having the parents. She tried telling me they were saving us money, but in actuality had we been charged correctly, it would’ve been $14 more for our 7 jumpers, not $47.97 for the 3 jumpers who shouldn’t have been charged. Not only was she rude in describing this to me, but she giggled at the end of it all. VERY disappointed. We won’t be back, and I will be sure to share this review with everyone we know."

"What an absolutely incredible choice!! Definitely well worth it!! The waivers are a little lengthy but once those are completed... it's nothing but a jumping, bouncing, climbing great time!!"

"One of the best jumpy places I've been too. The kids had a blast and it wasn't too crowded either. Lots of different choices of activities to choose from and they had a good snack/food/slushie selection. Definitely coming back"

"Grandson enjoyed the 5 hours he spent at this location! I really enjoyed watching how the staff, particularly one female who engaged with the children. The group was having a great time so much my grandson joined the group and had a great time."