Tucker's Toy Shop

"I ordered 400 necklaces from Tuckers through Wal-Mart, but only received 100. I have contacted Wal-Mart twice and was told both times that someone from Tuckers would contact me to resolve the problem. No one from Tuckers has contacted me. Wal-Mart said I could return the product for a refund and offered me $5 for my trouble. Don't risk buying anything from this company. Apparently taking orders and not sending the product is their policy. Update: after many phone calls and multiple emails to every president, vp, and corporate email address at WalMart that I could find, I received the correct amount of product. It took a while, but WalMart and Tuckers finally fixed the misprint in the listing. I still won't order from them again though to avoid the hassle."

"Wish I had read the reviews before I ordered with them. They sent completely different items than what I ordered. I reached out to them multiple times, via email and phone and they refused to respond, send the correct items or refund my money. Repulsive customer service."

"We ordered 3 stuffed animals for our kids off Amazon. The order came the very next day and it was exactly what we had wanted. We were thrilled. Thank you SO much, Tucker’s Toy Shop!!"

"This company sells items through Wal-Mart. I purchased 12 beach balls and they mailed me 1. I contacted the company directly and Jennifer answered the phone by just saying “Hello”. I asked if it was Tucker’s Toy Shop and she said yes. I told her the problem and she said I would have to contact Wal-Mart even though they are the ones that only sent me 1 beach ball when I ordered 12. Wal-Mart gave me a full refund but I would have liked to have the other 11 beach balls. Very poor customer service since she couldn’t just resolve the problem. It would have been an easy fix!!"

"I purchased what I thought was this blue elephant with blue eyes that was suppose to be 9” tall. This was the picture advertised. I have a couple of these elephants in other colors in my house so I know how big it’s suppose to be. What I got was a tiny blue elephant that was significantly smaller than the one advertised and it had black eyes not blue ones. Very deceiving advertising. I will not be purchasing from here again."