Target

"I will never shop at target again. I would like to make a complaint on store manager Natasha, I have been a loyal target shopper for over 2 years, and I’m also a mini verse fan. I have purchased over 1,000 in mini verse from this location, and until today no complaints, I had even bragged on this target in a Facebook group with over 2k members because of how target (multiple others bragged on targets all over the us) never gave me a issue when I bought the whole box of mini verse and was able to take the display with it. I have done this over 10 times with no issue, both through self checkout and a normal register. Until today. Today I purchased $167.76 worth of mini verse balls, the entire case and went to take the case with my purchase as I have done countless times before, at the end of my purchase the cashier informed me “just so you know you’re not getting this display” I asked her to verify because I’ve never been told this, and seems ludicrous since I’m spending $167 on balls. The “executive director” of toys I suppose? Jessica or Jennifer then said the same thing stating they would reuse the display, I am familiar with how products come in and it comes in a display case so that makes 0 sense. I explained my frustrations as I can’t fathom how someone couple spend this much money with a business and then not be allowed to take the box that all 24 balls were in. After going back and forth with her, I went to leave, and then thought about the principal and decided I would return all 24 balls because that’s ridiculous, I can buy the entire case somewhere else. I asked to speak to the store manager thinking surely if you call me a “guest” I mean more to you then a display box, I got my refund, and then Natasha came up there. I explained how I was upset that I have always been allowed to take the box (even as recent as last week) and it just doesn’t make sense, she says since there is product in there she can’t allow it (granted the display product is empty, so outside of a plastic bowl and spoon that sure on display and other minor toppings it’s value is probably .75 cents) and if her employees did that she would terminate them. I totally understand what she is saying, but I’m not a employee, I’m a “guest” that spends thousands with your corporation. My biggest complaint is why has this been allowed 10 times prior and never addressed. Her excuse was she’s only been there for a few months and she didn’t know this was a issue. But that’s not on me to ensure her associates are trained and following company guidelines, and I shouldn’t have been the one that got a poor experience from it. I totally would have been fine if she apologized and said here for today you can take it, but moving forward we will not be able to. Because if I’m really a “guest” and you “value my business” and “never want to lose a guest” that’s what any logical person would have done. If I spend $500/month at target over a lifetime that’s 300k. Now I will never shop target again over a display box, that she then informed me will go into the trash. This is simply poor business and not keeping the customer top of mind."

"Target is always great..Things just jump in my cart by themselves from varies departments. lol But go early in the morning before 10am to enjoy the store without crowds and full parking lot."

"The convenience of the drive-up/pick up and return shows that Target had the customers in mind ANDDD they now even offer to let you add your Starbucks order to be delivered to your car as well. WELL DONE, TARGET!!!"

"I don’t know what target these other reviewers are seeing but it must not be this one. This is genuinely one of the worst targets i’ve ever seen and i’m shocked that target district has allowed it to continue to operate this way. The store is insanely messy, the staff are clearly stretched thin and not given adequate support and the the management is clearly VERY poor. I feel bad for anyone who has to shop here and i pray highly for the people forced to work here. I understand it is a college town but it is an embarrassment to the target brand."