Joey's Truck & Auto Repair, Inc. 2641 North Graham Street, Charlotte, NC 28206

"Slimy business practices, and please avoid at all costs - In summary, they charged $200 for a diagnostic that took 30 mins. There was no communication on the fee prior to dropping it off. SUMMARY BELOW: My sister-in-law had car issues, and we dropped it off for a quote of repair. The quote was $750 to change out spark plugs and ignition coils. Naturally, we called around to verify the rate was a good one, and to see if there were other options. We found 2 reputable shops that quoted quite less. One for $495, and the other for $512. At that point we decided to take it elsewhere due to the significant difference. Upon arriving, they informed us of the fee, using their policy on the wall that they have the right to charge what they want. Of course we fought it, but Steve just kept pointing to the sign in a condescending way. Out of principal, my wife and sister-in law paid the fee and took the car to another mechanic. To be clear, a reasonable diagnostic fee is one thing, but paying $400/hr for a diagnostic is another. Standing behind the "right to charge" what they want is slimy, and brings their integrity into question. My recommendation would be to stay away, but if you do choose to use Joey's, either be clear in asking what the fee is up front if there is a possibility you won't use them, or know that you're using them 100% before dropping off your car."

"Joey's is always so prompt and knowledgeable about all things in commercial trucks and beyond. They truly take customer service to the next level."

"I came to Joey's and I could not ask for better service and professionalism. Lucky fixed my issue with my car. They are all great mechanics with wonderful customer service. Thank you!"

"Excellent communication. Inspection report was accurate and nicely done. Repairs were done on time and above and beyond customer service"

"Joe is amazing. One of the few, honest and reliable guys one hardly ever encounters. My wife and daughters ran out of gas (we suspected) on their way through South Hill at night. Joe promptly responded to a call. Gave honest advice. Was ready to help them immediately but suggested letting AAA come out first and provide some gas to save the expense. Said he would meet them at their hotel if anything else was wrong. Waited for me to update him to make sure everything was all right and refused to let me give him anything for his assistance. What an incredible person!"