Caliber Collision 8520 Hankins Road, Charlotte, NC 28269

"This is the second time they repaired my vehicle. Zac was amazing! He kept me informed every single day on the process. Also, did a great job detailing my car! Very happy with the service."

"Auto body shops typically don’t offer great service AND great work. This location provided BOTH. My service Advisor, Mike, was thorough, honest, and kept his word. When small hiccups occurred he communicated and worked diligently to solve and make sure I was taken care of. I went in with low expectations and left highly impressed!"

"The whole experience and staff at Caliber was excellent. My wife's car was brought here when she was unfortunately hit in the back. The entire staff was great and the process went smoothly with no issues even getting the rental vehicle was just smooth as well. 5 stars is a understatement to how my wife and I was treated. Even when my wife noticed a small issue with her car the team here at Caliber Collision took it and fixed a minor detail with grace. I highly recommend the company for the their professional attitude and staff"

"The headlight (front passenger side) that was replaced by this auto repair shop doesn’t work. The code was active when it was returned to me so to say they didn’t see it would be a complete lie. The car didn’t have this code when I dropped it off for (to be very frank) cosmetic repairs. Oh and guess what? My car died, days later to what I assume was a dead battery. I also did not get a low battery code upon picking up my vehicle and I was told everything was “fine” because they “did an inspection”. Very very suspicious and honestly laughable. So now I get to take (ahem TOW) it to a mechanic to have the battery replaced and the headlight/blinker bulbs replaced and who knows what else they might’ve messed up. Sure my cosmetic stuff looks fine for now. But it’s been a week so time will tell after I wash it for the first time. Anyways: Billy did great with customer service. The front desk lady was nice as well, even though they seem to be at odds. But reviewing my cosmetic repairs I wouldn’t say this is a cost effective place to go to. $2261.11 thank goodness my insurance company was footing the bill."

"Took my car here after it was stolen and wrecked. The entire team was very professional and helpful. Billy was amazing to work with and kept me updated with the progress of my car constantly. Answered any and all questions without hesitation. Billy went above & beyond and made sure my car was detailed to remove all of the glass and debris from the theft. Repaired my suspension, tires, fender, steering wheel column and many other things… My car is now back on the road and I am very happy with the results. Highly recommend!"