Big Frog Custom T-Shirts & More

"ORDER AT YOUR OWN RISK! I ordered two custom printed shirts from this store. I tried on multiple shirts in the store to be sure I had the correct size. The shirts came in and were custom printed correctly but the shirts did not fit as the ones in the store. The sleeves were way smaller in circumference. I do not have big arms but was not able to wear it comfortably. So my expectation was that they would redo the shirts. They were $40 each. They would only offer half and still no guarantee that the shirt would be a similar fit as the one I tried on!!! They obviously don’t have a quality product to which a consumer could rely on a good fit."

"Super attention to detail and fair prices regardless the size of my order. Shop local. These guys really are fantastic at listening to your design ideas, placement strategies on garments, and honestly the turn around time is fast…really fast regardless of item count."

"Big Frog did an excellent job in explaining what my photo would look like on a bandanna that I purchased. They did a mock up as well as printed a black and white copy that they taped to the fabric. The order was placed on Thursday afternoon and I picked it up on Monday. Great service!"

"I ordered a custom embroidered high end sweatshirt- total bill $160. The store referred me to several companies to order the clothing from because they said they could not guarantee items that were purchased elsewhere. So, I selected a specialty sweatshirt and had our name embroidered on left upper chest area for birthday gift for my husband. Upon picking up the item I immediately noticed 2 grease looking stains on the upper chest area of the sweat shirt- opposite the area that was embroidered. I pointed this out to the clerk and he went to back room to speak with owner. He returned and said owner would offer 10% discount or return of money on sweatshirt only ($105) . If I returned the item, however, they would be unwilling to let me reorder another custom embroidered item from the store. If this had not been a $105 sweatshirt (expensive for me) and if the spots had been anywhere else, I would likely have taken the item but the spots were so obvious where they were located. I ended up leaving the store with no birthday present and in the hole for $55 by no fault of my own. The owner would not return the "digitizing file" fee and said he would send it to me email to use at another store of my choosing. In other words, he did not care to have my business. Very poor customer service in my book."