AAA - Indian Land

9737 Charlotte Highway, Indian Land, SC 29707

"I have had outstanding experience with Indian Land/Ft. Mill, SC AAA. Dylan Tobin, assistant manager, went above and beyond answering my inquiries and assisting with solutions, regarding my Acura MDX. I have been a “Plus” member for 30 years, have had to use AAA in several states due to my job travels & never disappointed with AAA service! BTW…whatever Dylan is paid, it’s not enough!!!!"

"My front tire had gone flat at home. After a temporary fix by a relative who could not find the cause, I took my car to AAA where previously my car has been serviced. Brandon was extremely kind fitting me in without an appointment; couldn't find the cause either and had his team check all four tires and sent me on my way - n/c. I was extremely surprised and pleased. Honest, thoughtful reps here,"

"My check engine light came on while on my morning commute and I called to tell them I was coming in. Mike was very helpful and the repair was completed by close of business at hundreds less with 3 times the warranty as my last mechanic. Highly recommend."

"Brandon and Michael were helpful and provided excellent customer service. I needed new tires and purchased ones other than the Michelin tires I usually purchase. I was not happy with the tires and wanted to switch back to the Michelin tires. The team was happy to accommodate and switch out my tires after several weeks of use. I paid the difference and was much happier. Great caring team at AAA Indian Land!!!"

"Tech replaced my valve cover gasket with a Genuine Hyundai valve cover gasket in April. I discovered a leak. Reported the issue to the facility manager. Facility Manager said no warranty due to me supplying the parts. Had I been informed of this policy prior to service, I would most certainly would let AAA source the parts. Facility Manager recommended I tell Hyundai the parts were defective. Seriously!? No Tech error accountability. Hide behind policy that is well-hidden from the consumer. Maximum profits, zero accountability. Found a more professional option nearby. I told them my story. They were stunned and sympathetic. Easily replaced my valve cover gasket at a reduced cost. No leaks. This situation could have been easily prevented, however, the lack of proper and timely policy communication, will continue to be a detriment to AAA in this highly competitive business. AAA - Indian Land, never again."