Grayson BMW Service

"Outstanding service provided by the Grayson team on my last visit. The diagnostic process was completed efficiently and a video provided to me for review via text to my phone where I could assess and approve which services and recommendations to proceed with. Matt S explained everything in detail and provided me with options and packages that exceeded my expectations. The WiFi and lounge area are top notch as well. I’m recommending this team to all my BMW friends for their service needs!"

"What a breath of fresh air to find a dealer that cares and treats you like they really want your business! Very professional, courteous, expeditious, and accommodating. Will definitely be my dealer for service in the future."

"Our service experience was excellent. Dylan was very professional and efficient in managing the process and keeping us informed as to the status of the progress. We’re in the hospitality business and recognize the importance of employees having the right attitude as they represent our business. Dylan’s friendly and engaging attitude represented Grayson BMW well!"

"Dealer service department was friendly, helpful, and professional. James, our service agent, contacted us before our appointment to let us know our vehicle had been received and explained the steps they were going to take to diagnose the issues. We received a written estimate along with a video detailing what they discovered after looking at the engine. Although we decided to take the vehicle elsewhere to have the work done, James was polite and courteous to my wife and myself until the end of our interaction. I would definitely do business with them again."

"Very pleasant experience. Everyone there deserves a pat on the back especially our Salesman Tyler Irvine. I highly recommend Grayson if you are looking for a vehicle."